Jimmy
I'm Pleased
Everyone is polite, professional, and helpful.
Response from Renew YouthMar 27, 2025
Thank you for the wonderful review.

Renew Youth specializes in hormone replacement therapies for both men and women, helping address issues like menopause and andropause. Established in 1999, we offer personalized treatments aimed at improving energy, libido, and overall well-being. Our approach includes custom-tailored programs based on lab results and consultations, with at-home treatments such as medications, supplements, and injections. We focus on better aging by providing solutions designed to fit individual lifestyles.
Renew Youth (renewyouth.com) has 169 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jimmy
Everyone is polite, professional, and helpful.
Response from Renew YouthMar 27, 2025
Thank you for the wonderful review.
Barbara
Amazing customers service! They are fast, efficient and, they do get to the bottom of things.
Response from Renew YouthMar 27, 2025
We appreciate you taking the time to provide a review. We love the positive words!
Dennis
They worked on getting things right and hopefully soon meds will arrive
Response from Renew YouthMar 24, 2025
We appreciate you taking the time for the review. We look forward to a long relationship.
Sidney
I experienced this at Renw youth It's awesome anytime. I call no matter who answers the phone. They could give you good positive information. Or or they can answer your question. And if you leave any questions in portal, someone will call you back within that day or by next 24 hours.
Response from Renew YouthMar 17, 2025
Thank you so much for the detailed and positive review. We are thrilled that our team has been able to support you!
Michelle
The meds and constant testing is starting to get very pricey!
Response from Renew YouthMar 17, 2025
Thanks much for your feedback. Our team puts a lot of effort into making sure prospective clients are fully aware of all costs associated with treatment prior to actually starting treatment. We do not want there to be any surprises in this regard, so complete transparency is our goal. We will reach out to you to see if there is anything more we could have done to communicate this information to you. With that said, we understand we are not the least expensive option available to people pursuing hormone therapy. We do, however, feel that we provide the very best value in terms of quality, expertise, results, comprehensiveness, service, etc. As to the requirement for regular lab testing: As you know, our clients are required to lab test at least two times per year, with spot checking in between when dosages are adjusted. We believe strongly that lab testing regularly is essential for treatment to be both safe and effective. While we understand that regular lab testing can be somewhat inconvenient, we stand by our protocols relative to lab testing and the degree of oversight we provide to our clients.
Steven B.
I called to check on my auto ship. Shane helped with the situation and resolved it. I will not run out. Thank you for quick actions. The whole staff is great best decision I made.
Response from Renew YouthMar 17, 2025
Thank you for taking the time to provide a review. We are glad we are able to support you!
Toni A.
Great customer service. Fast delivery. Very expensive.
Response from Renew YouthMar 6, 2025
Thank you for your kind words and for taking the time to share your feedback. We’re thrilled to hear that you had a positive experience with our customer service and that you were satisfied with the fast delivery. We also appreciate your hearing your thoughts regarding pricing. We understand that cost can be a concern, and we strive to offer premium services and high-quality products that deliver lasting health benefits. While our pricing may reflect the personalized care and expertise we provide, we always aim to ensure the value of our services is worth the investment. If you ever have any questions about pricing or would like to discuss options that might better fit your needs, please don’t hesitate to reach out. We’re here to help and would love to continue supporting your health journey. Thanks again for your feedback.
Michael D.
I've been a customer of Renew Youth (RY) for several years. Recently, I received a vile of injectable Testosterone Cypionate from Hallandale Pharmacy (HP), through an order placed with Renew Youth (RY). Since I've been injecting Testosterone Cypionate for several years, I'm very familiar how I should feel after each injection. After a dose on 02/17/2025, I felt lethargic, run down/tired, and somewhat ill. I was aware something was not right with how I felt. I happened to examine the Testosterone Cypionate vial and noticed that the medication was cloudy and not clear as usual. I immediately notified HP and RY with concerns of medication contamination. Both notifications yielded no response. I followed up on 03/04/2025 and requested a new vial of Testosterone or a refund. All requests made were denied. Michael Mcnight of RY seemed to lay blame on me for mishandling the medication, which is a complete inaccurate mindset, as well as insulting. I now receive my prescriptions from a local urologist. To my surprise Renew Youth and/or Hallandale Pharmacy have been charging me 2 to 3 times more for my prescriptions than what I'm charged at CVS and a local compounding pharmacy. It's an insult when you are over charged for medication. But when your given contaminated medication and the providers, Renew Youth and Hallandale Pharmacy, are dismissive/ambivalent of one's concerns, it's safe to say no one should do business with either healthcare provider. My next complaint is with the FDA and state officials. After reading the Renew Youth statement, I would like to add that the medication box was not opened as well as the vial seal broken until 02/17/2025. Per a licensed physician, there is shelf life associated with the discussed medication which exceeds the time associated with Renew Youths statement. Additionally, if Renew Youth was/is as concerned for their client's well-being as they state, they would have handled this issue immediately with replacement medication or a refund.
Response from Renew YouthMar 6, 2025
We take all concerns seriously and strive to maintain the highest level of quality and service for our clients. Please allow us to address a few points to clarify the situation: The reviewer received the above mentioned order of testosterone on 11/20/24, but did not communicate his concerns to us until 2/20/25. We can confirm that the reviewer also communicated with the pharmacy on 2/20/25; but again, this would have been a full three months after the vial was received. Nothing was communicated to either of us any sooner than that. The challenge here is that we have no way of knowing precisely what happened to that particular vial of testosterone during this three-month period with regard to storage and handling. [Please note that we are referencing the specific medication in question because the reviewer specified it in his review.] As to the remainder of the review...we pride ourselves on providing hormone replacement and healthy aging treatments that include best in class expertise, protocols, and service. Certainly the urologist/CVS combination is another option; but the protocols, expertise, and oversight are likely to be limited when utilizing these resources. Our clients choose to work with us because they’re looking for the comprehensive and personalized approach that is our specialty.