Employer of record & compliance for your remote team. All-in-platform to hire foreign employees from anywhere with one click. Best pricing. Same-day onboarding. Available in 180+ countries.
Remofirst (remofirst.com) has 96 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
remofirst.com
Website
remofirst.com
Category
HR & Recruiting
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Using RemoFirst's platform has completely streamlined our international hiring. We’ve been able to onboard team members in the UK, Brazil and the Philippines, all without needing to set up local entities. The platform is user-friendly, the support is great, and their team is always quick to help. It’s allowed all of the stress to be taken out of global expansion and allowed us to focus on building great teams. Highly recommended for any company scaling across borders!
CH
Christian
Easy process and supportive team.
Their support teams were very helpful in guiding us throughout the entire process. No unexpected surprises related to services or costs. We were able to get our new hires up and running smoothly and quickly even on an accelerated timeline.
AN
Andy
Great experience
I have had a really good experience with RemoFirst. Had to hire in two countries that I have never had to deal with. I was bit overwhelmed with this and had many questions, they were so patient and helpful! They answer all my questions and are a pleasure to work with. Onboarding went great.
DH
David H.
We had a very frustrating experience…
We had a very frustrating experience with Remofirst. During our initial call with one of their sales representatives, they assured us that onboarding and contract setup would be completed in time to meet our candidate’s deadline — specifically, by the end of the month. We made our hiring decision based on this timeline. However, despite repeated follow-ups, Remofirst failed to deliver the employment contract on time. As a result, we couldn’t provide the candidate with a signed contract by the agreed-upon date, and he ultimately chose to remain in his current role. This failure cost us a highly qualified hire and forced us to restart the entire recruitment process, wasting significant time and resources. To make matters worse, customer support became extremely poor after we signed the contract with them — slow responses, little accountability, and no urgency. We would not recommend Remofirst to any company looking to hire international talent.
Additional note: We never handed in documents too late. They never asked for additional information. They just did not meet the timeline.
Response from RemofirstMay 10, 2025
Hi David,
Thank you for sharing your experience. We understand how disappointing it can be to lose a strong candidate, and we’re truly sorry that this situation caused frustration.
The delays occurred due to missing information and last-minute changes requested by your team during the onboarding process. As your Employer of Record, we are happy to make the changes requested but are still required to follow local compliance procedures before issuing employment documents.
These steps are crucial to ensuring legal accuracy and protecting both your business and ours.
We recognize that the outcome was not what you had hoped for, and we regret that it led to losing the candidate. Our intention was never to delay or disrupt your hiring process but to ensure that all legal obligations were met correctly.
If you’d like to discuss this further, we’re here to support you. Please feel free to reach out at [email protected].
Best regards,
Tarek
Director of Customer Success
LE
Lea
Complete Disappointment — Hidden Fees, Zero Ownership, Endless Frustration
Our experience with Remofirst has been nothing short of a disaster. Their payroll and compliance management is careless, sloppy, and completely unprofessional — this is not a company you can trust.
We were billed for services we never ordered and then forced to pay for them, without any explanation or accountability. Remofirst outsources everything to local partners, adds their own markup on top, and does nothing but forward emails between you and the real employer of record. They are essentially a useless middleman who adds cost and chaos to every process.
Customer support is a joke — every simple question gets passed along to someone else, and the delays and confusion this creates are unacceptable.
Looking back, I would strongly warn anyone: stay away from so-called "global" EOR providers like Remofirst. Work directly with a trusted local employer of record instead. You'll save yourself thousands in fees, months of headaches, and a huge amount of frustration.
Response from RemofirstMay 10, 2025
Hi Lea,
Thank you for sharing your experience. We’re truly sorry to hear that the process felt frustrating and did not meet your expectations. Providing a seamless and professional experience is our top priority, and we regret that this was not the case for you.
While all charges were aligned with the agreed terms, I understand some steps may not have felt fully clear along the way. We take that seriously and are committed to improving our communication to make these steps more transparent in the future.
Our model leverages local partnerships to ensure compliance in each country, allowing us to offer global support while maintaining legal accuracy. We act as the primary point of contact, managing compliance on your behalf, rather than simply forwarding information. While this approach may feel less direct than working with a single local EOR, it is designed to reduce risk and ensure consistency across markets.
Some of the challenges resulted from decisions on your team’s side that made it more difficult to manage the process efficiently and in full compliance. When alignment breaks down, it can create added complexity for everyone involved, something we always try to avoid by clearly communicating everything in advance.
We'd be happy to continue the conversation if we can provide any further clarity. You can reach us at [email protected].
Best regards,
Tarek
Director of Customer Success
AR
Armando R.
Great experience!
Great onboarding experience. The process was super fast and smooth. The product has a ton of great features and it's very easy to use.
PH
Paula H.
no custome service
Onboarding was fine and quick, but after, it seems that there is no customer service. No one replies, no contact numbers, no chats available for customers, only for sales. No responses at all. Very fustrating.
Response from RemofirstMay 9, 2025
Hi Paula! I'm sorry to hear you were unable to reach our team.
We have requested more information from you so we can identify what happened in this situation and try to improve the process.
In the future you can reach our team any time at our customer support email, [email protected].
Sincerely,
Angelica @ RemoFirst
RH
Rebecca H.
Helpful, friendly team
I had a great experience working with RemoFirst. I had a lot of questions, and they took time to answer them all, and make sure everything was clear. Will definitely be using them again when I bring on new hires.