customer
Errors in payroll with totally wrong…
Errors in payroll with totally wrong tax, and they haven't fixed it despite assurances it's done. Their online chat support is available 24 hours a day, but every time you try, it's offline. No response from customer service for days either.
Response from RemofirstSep 1, 2026
Hi there, We’re very sorry to hear about your experience. Payroll accuracy and timely support are fundamental to the service we aim to provide. We’d like to review both the outstanding payroll issue and the difficulties you’ve experienced reaching our team so we can understand what happened and work toward a resolution. Please contact us at [email protected] with the details of your case so we can identify your account and prioritize the follow-up. Best, Laura from RemoFirst




