RemofirstReviews of remofirst.com

We chose RemoFirst expecting expert guidance and proactive support for complex international employment matters. Unfortunately, our experience was disappointing. The biggest challenge was not the complexity of the case itself, but the lack of timely and consistent guidance. Important questions regarding legal risks, delivery requirements, notice periods, and termination timelines remained unanswered for weeks despite multiple follow-ups and escalations. While the customer-facing team remained polite and responsive, many updates consisted of confirming that questions had been escalated to the local legal team rather than providing actual answers. By the time some clarifications arrived, their practical value had significantly diminished. RemoFirst may be a suitable solution for straightforward employment scenarios, but organizations handling sensitive or time-critical employee relations matters should ensure there is a clear escalation path and access to timely legal guidance when needed. There are good people behind the service, but in our case the overall experience fell short of the level of expertise, consistency, and responsiveness we expected from an Employer of Record partner.

Remo have been great at responding to queries and looking into matters when required. Muhammad Razi, was really helpful and supported our issue veery well.

I went with them because I felt my needs were simple and the price was solid. Not a good decision on my part and it ended up costing me more. Tried to offboard and employee and it was dragged out so long that I had to pay Remofirst even longer. Skip them and go with another service provider even if the monthly fee is higher.

Onboarding was straightforward and well supported from the first call — the team walked us through each step rather than leaving us to work it out from a help centre. Since then, every request we've sent has come back quickly and with a clear answer, including time-sensitive ones where a slow reply would have cost us. What stands out most is that we always reach a person who knows our account, not a generic queue. For a small team hiring across borders for the first time, that has made the whole thing far less daunting than expected.

This seems like nothing more than a scam to steal people's personal information. I have been trying to complete an identity verification with this company for the past hour. The useless automated system is constantly rejecting my utility bill because it does not contain my "full name". A real human person would have been able to understand that utility bills don't usually contain a person's middle name. However, my time has been significantly wasted so far constantly trying to upload various documents to prove my address. It suddenly dawned on me that RemoFirst is asking for things like bank statements, mortgage statements, utility bills etc. and then claiming these don't pass their verification. Yet, they are probably keeping these documents to steal people's identities. The biggest clue is the lack of proper grammar in the system since that is very consistent with scammers from the third word. It asked me for my "driving license". Now, I'll have to spend the next couple days securing all my information from these scammers.

I have had no issue since I have been employed through remofirst with my company BGB. I find remofirst a very easy to use platform. I can easily log in and look at my payslip,vacation days, health insurance plan, etc.

RemoFirst has been super clear and transparent from day one. Payments always arrive on the exact agreed date, every single time. I also like how easy it is to track travel allowances and expense reimbursements. Everything is clearly visible in the platform. Simple, reliable, and exactly what you need when working internationally. Highly recommend.

Smooth experience and great support. Finally hiring made easy!