Michael H.
Do not buy from this company!
I ordered the sleeve 11/01/24, received 11/10/24. I used the sleeve for 70 days, with no results. I emailed them and requested a refund. They advertise a 100% refund if not satisfied. They told me I would have to pay return shipment fees to China! If that wasn't acceptable, which it wasn't, they would give me a 30% refund. It has now been 3 months since they told me that. I keep asking them for my refund and they keep telling me it will take time. Do not buy from this company! They do not stand behind their advertised guarantee.
Response from RelieflylabApr 4, 2025
Hi Michael, We truly appreciate your feedback and are very sorry to hear about your experience. This is not the level of service we aim to provide, and we understand your frustration. Let’s work together to make this right. Please reach out to us directly with your order number so we can review the case and offer you the best possible resolution as quickly as possible. We value your satisfaction and are committed to finding a fair solution. Best regards,