RelieflylabDedication to Wellness!
Relieflylab (relieflylab.com) has 185 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Debbie S.
I have not received the item that I paid for already.
Response from RelieflylabNov 10, 2025
We are really sorry to hear that happened. Can you please share your order number or email used at checkout so I can look into this and see how we can help you get this resolved right away?
Ismael Perez M.
I ordered my product on January 4 and have not received it. So, I can't review the product.
Response from RelieflylabJan 21, 2025
Hi, We have received the feedback and will get back to you. Best regards
Gabe M.
I purchased two braces because both of my shoulders are messed up. The braces heat good and vibrate pretty well they don’t work at all for bracing.
Response from RelieflylabFeb 2, 2025
Thank you for sharing your valuable feedback with us. We truly appreciate your patience and understanding. We will review your concerns and get back to you as soon as possible with the next steps. Please let us know if there’s anything else we can assist you with in the meantime.
Ernie G.
The heat setting its lukewarm at best, was expecting a bit more.
Response from RelieflylabFeb 2, 2025
Thank you for sharing your valuable feedback with us. We truly appreciate your patience and understanding. We will review your concerns and get back to you as soon as possible with the next steps. Please let us know if there’s anything else we can assist you with in the meantime.
Dean A.
The product works as advertised, however the free shipping offered at the time of purchase was not honored and I was billed $30 for shipping. When I contacted customer service it was identified that their shipping policy had changed. When I sent them the invoice I received, which clearly showed a price $30 less due to the free shipping, they just repeated the fact that their shipping policy had changed and that they will be updating their website soon to show this change. When I finally received the package, which did take quite a while, because it was shipped from China and it most definitely was not manufactured in the USA.
Response from RelieflylabJun 23, 2025
Great to hear — thanks for the feedback! 😊
Larry P.
I couldn’t contact anyone. I tried to call your voicemail box was full. Nobody just picked up. I emailed and never got a response back. I was thinking this can’t be a legit business. Very poor customer service.
