Chris
Beware if you want a refund you have to…
Beware if you want a refund you have to return it to China and pay for the shipping . I returned a item in Mar 2026 and still have not received my refund....

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Relieflylab (relieflylab.com) has 185 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Chris
Beware if you want a refund you have to return it to China and pay for the shipping . I returned a item in Mar 2026 and still have not received my refund....
K J.
Be warned! I requested a refund on the OrthoWalk shoes well within the 30 day window. The shoes were only tried on indoors and in the original package. I had to contact them twice asking for the address to return and a refund. They responded they would not refund!
Judith M.
The orthopedic shoes I ordered has a defect in the right shoe. It rubs my foot and I can’t wear them at all. The soles are like hard plastic. This Reliefly company won’t let me return them to get my money back! They made me 2 different offers that they would send me another pair at a cost to me. The second time they upped the price to send me another pair of shoes. Now they are saying they will give me back 10 percent of my cost or 50 percent towards another product. I certainly don’t want to do more business with such crooks. The shoes were cheap quality also. Do not do business with this company!!!
Jenna
I was looking for shoes for work. Stumbled on this site. When I put in my shoe size it took me to pay screen and before I could make sure I had enough to cover my expenses due it took my funds. I cancelled the order as soon as I could find an email and I also called the customer service phone number. Crest hours the number was NH and the business listed in a Midwest state. Any way. I work crazy hours and don't have WiFi so I contacted my bank the next day they were open to cancel the transaction. I received an email asking why I needed to cancel. That came in between midnight and 2am. I said because of finances not like it was anyone's business. I'm guessing I was blocked since the payment went through and I could not reach out or respond. My landlord dropped off a package a few days ago. The cheapest made sneakers ever. What a waste. Since no place is open when I'm off work I guess they get to keep the money, my bills don't get paid, and three go in the trash where they belong
BW crew R.
I just purchased overly priced shoes from this company as soon as they arrived they came in a shipping bag no box and on top of that they smelled of this loud disturbing oder I immediately contacted them for a return and they keep as me to send a photo after doing so they ask me to allow them to give me 10% of my money back which is nothing I want a return then they asked can they reship me two new pairs however I'd pay $23.95 each for shipping fee',s. This was my first time purchasing from them and I wouldn't recommend them to anyone because if a business can't do a return it shows how much of in need they are for money...run away people also their shoes are on Amazon for way less money.
Jerome W.
The order came in on time and I was happy to receive it
ESTELLA M.
For Christmas this year I wanted to order sisters and daughter in-law something they could use.All are in nursing fields. Bought four pairs of the ortho nursing shoes must say was nothing like the ads you see. These shoes had no arch support to speak of they were hard to put on as they had no stretch to help you. Overall they were imitations of the ones in the ads. I wasted a bunch of money for trash that I don't even want to donate. Just bad that companies go out of their way to cheat customers. No need to send back because that just going to be more money that you would never see again. I gave one star because you have to give something.
Jenny C.
Sucks nuts shipping may not show the email address doesn’t work