Reliable PartsReviews of reliableparts.com

I need a couple of replacement parts for my Whirlpool stove. The stove is almost fifteen years old. I spoke to the 1-800 number first, and was informed that the Caledonia Road location had "1" in stock. I received the direct phone number, and after three or four attempts, I was able to get through. I gave the service man the Model Number, and he confirmed that they had the parts that I required, in stock. I informed him that I was on my way, but it would take about an hour. I said: keep them for me! When I arrived, the parts were still available, and, after the person on the counter verified that they were the correct parts, I was on my way. A VERY SATISFIED CUSTOMER! Personable, and professional service staff! I would not hesitate to recommend Reliable Parts to anyone!

Water filter purchased arrived on time and was an authentic whirlpool brand part.

They never pick up the phone so I can ask a simple question.. very disappointed at reliable parts.

Ordered a part for my Samsung dishwasher on Saturday afternoon, found it cheaper at PartsTown Canada by over $55 and emailed through their website contact form to cancel order. Monday morning radio silence emailed again and called them. Waited 10nibutes for someone to pickup, nothing. Just received email saying product was I stock and order is shipping. Again told them to cancel order. Radio silence again.

Ordered part, never sent it, I called they said I need to pay additional $13 for shipping, weird no email no nothing but ok, paid additional $13, waited 5 days still not shipped. What a scam company with total mess in their systems. Avoid AT ALL COST!

Ordered parts for a washer and they arrived within three business days which was quite reasonable. All of the parts were shipped and correct. When the order was placed the confirmation email was lacking a tracking number which almost all companies use. I contacted Reliable and received a tracking number about 2 hours before delivery. Could be improved on.

Less than a week ago, I ordered a part from Reliable Parts and after placing the order I read some of the very negative comments and became apprehensive that I had made a terrible mistake. NO, I had made a very wise decision. Reliable parts informed me when the order was placed, when it was shipped and gave me a delivery date. Today was the date and the part arrived in perfect condition and less than a week after I ordered the part. That is what I call EXCEPTIONAL SERVICE and I will never hesitate to order from them again.

I wish I could rate Reliable Parts lower than 1. I ordered a part for my dishwasher and was sent the wrong part. After waiting on hold for 15 minutes, I was told by Reliable Parts I would have to pay to have it shipped back. I knew the exact part number, but somehow I was sent another one. Shipping cost more than the part. I will never use Reliable Parts again.