D E.
Original part arrived with a crack in…
Original part arrived with a crack in it.

Reliable Parts carries a wide range of top name brand appliance parts, replacement appliance parts & accessories including water filters, kitchen appliance parts, laundry appliance parts, home care products & accessories, bbq parts, and much more! Our exceptional logistics capabilities enable us to ship over 10,000 orders daily. If you order from one of our strategic distribution centers, it ships the same day.We feature brands like Whirlpool, GE Appliances, Electrolux, Bosch, LG, Samsung, and more. When you buy from us, you get the part the manufacturer intended.
Reliable Parts (reliableparts.com) has 197 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 9 reviews with 4 stars · Clear filters
D E.
Original part arrived with a crack in it.
ML
Sent as expected. Tracking was not easy- but no other issues, everything else went as expected. New drum for washing machine rvcd and installed without problems.
Response from Reliable PartsOct 23, 2026
Hi ML, thanks for the feedback. We are working on improving our tracking system so this will not be an issue in the future. We appreciate your shopping with us!
Steven B.
THE COMPANY BILLED MY CREDIT CARD THE DAY NY ORDER WAS PLACED AND THE ITEM WEAS ON BACKORDER WHICH MEANT THE CREDIT CARD BILLING WAS FOR THE PART WAS RECEIVED TO BE PAID BEFORE THE PRODUCT WAS SHIPPED. BILLING SHOULD NOT HAVE BEEN PROCESSED UNTIL IT WAS SHIPPED.
Response from Reliable PartsOct 22, 2026
Hi Steve, we apologize for the delay. According to USPS, the order was delivered on 10/15. Can you please confirm that you received your order? If not, please contact [email protected] for an update. Thank you.
Tom D.
Part ordered matched my old part exactly. I had it shipped to the local store, I received email saying part was ready for pickup. I went next morning when local store opened, was told that part was loaded on truck in Portland and would arrive later that day, so I had to go back again to pick it up. Otherwise went well.
Response from Reliable PartsOct 19, 2026
Hi Tom, we apologize that you had to wait until the next day but glad everything else went well. Thanks for the feedback and we appreciate you shopping with us.
CHRIS F.
They usually have all the parts you need. Counter help is quite friendly. They get orders prepped in a timely manner. What more can you ask for in an appliance store... Oh I know the ability to return parts...
Response from Reliable PartsOct 16, 2026
Chris, thank you for the feedback. If you are having an issue returning parts, we would like to help resolve it. Please send details to [email protected]. Thank you.
Lisa P.
I ordered a Bosch part, a plastic filter cover for my dryer. I spent $30 and when the part did not fit as the dimensions were off. I mailed the part back and was reimbursed a little over $1.00.
Response from Reliable PartsOct 16, 2026
Lisa, thank you for your feedback. We appreciate your honest review. Please contact us at [email protected] so we can review your order.
Gary
Was easy to order.
Response from Reliable PartsOct 15, 2026
Hi Gary, glad to hear you were satisfied with the ordering process. Thanks for the review and we appreciate your business!
JAY
These people were helpful in finding out why there was such a long delay in receiving the parts we ordered. We had been informed that half of our order had been delivered but had no deliveries or parts. Paid extra for second day air but only one of two pieces actually showed that. Both parts eventually arrived in good condition. Well packaged although a bit dirty.
Response from Reliable PartsOct 12, 2026
Hi Jay We apologize for the delay in receiving your order, and we would love to review your order as soon as possible. Please contact us with your order information and contact information at [email protected].