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Reliable Heating & Air Reviews | Read Customer Reviews of reliableair.com

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Energy & Heating
Reliable Heating & Air

Reliable Heating & AirReviews of reliableair.com

4.1204 reviews
Energy & Heating
1305 Chastain Road NW Suite 500, Kennesaw, Georgia

Call Directions Website

Reliable Heating & Air4.1

Reviews204 About Contact

Overall score

4.1 out of 5

Great

Average of 204 reviews

Distribution

5★68%
4★9%
3★3%
2★4%
1★15%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(770) 594-9969
reliableair.com
[email protected]
1305 Chastain Road NW Suite 500Kennesaw, GA 30144

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About Reliable Heating & Air

Since 1978, Reliable Heating & Air services Georgia homeowners with air conditioning and heating repairs, HVAC installation and heating and cooling maintenance. Reliable Heating & Air also provides same day emergency plumbing with over 25 licensed plumbers in Atlanta and electricians.

Reliable Heating & Air (reliableair.com) has 204 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: reliableair.com
Website: reliableair.com
Category: Energy & Heating
Location: Kennesaw, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reliable Heating & Air reviews

204 approved reviews, newest moderated first

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Iris H.
Oct 20, 2026
My experience was ok but my ceiling was…
My experience was ok but my ceiling was supposed to be repaired where the thermostat was installed and no one has contacted me to fix it. Its been 14 days!
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customerAndy B.
Oct 19, 2026
They ain’t nothing workin sn feed up…
They ain’t nothing workin sn feed up with it
Response from Reliable Heating & AirOct 21, 2026
Thank you for bringing this matter to our attention. We apologize for the issues you've experienced with your thermostat. Please know that we are actively working to resolve the concern and ensure it is addressed as quickly as possible. A member of our team will be contacting you shortly to discuss the necessary next steps and coordinate a resolution. We appreciate your patience and the opportunity to make this right. Thank you, Reliable Air Customer Care Team
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gary W.
Oct 19, 2026
Excellent customer service! Quick and non disturbing review of the 2 HVAC units!
Excellent customer service! Quick and non disturbing review of the 2 HVAC units!
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customer
Oct 19, 2026
Quick
Quick, thorough and professional!!
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Lisa
Oct 18, 2026
Reliable service
Besides a little hiccup for the initial inspection appointment- things happen- the actual repair appointment occurred on time and was finished in a very timely manner. The crew is knowledgeable, efficient, and friendly. I have used Reliable for A/C replacement, gas water heater replacement, pin hole leaks, and gas furnace replacement and can highly recommend them!
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Cliff C.
Oct 17, 2026
The guys were very very professional…
The guys were very very professional and kept us well informed on the process great job!
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customer
Oct 17, 2026
Customer Service
Customer Service, Subject Matter Knowledge and attention to detail
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Somewhat unhappy C.
Oct 16, 2026
My Tuesday appointment was a no call no show.
My Tuesday appointment was a no call no show. I had even called and customer service told me that I was still on the list and the technician was still coming. When I called back after 9PM, the answering service was on. Once I rescheduled for Wednesday morning everything went smoothly and Brent was great. Not showing up for the appointment was pretty bad though.
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