Steve P.
The technician was great
The technician was great; knowledgeable and helpful. Only one downside.....we're still waiting for a receipt.

Since 1978, Reliable Heating & Air services Georgia homeowners with air conditioning and heating repairs, HVAC installation and heating and cooling maintenance. Reliable Heating & Air also provides same day emergency plumbing with over 25 licensed plumbers in Atlanta and electricians.
Reliable Heating & Air (reliableair.com) has 204 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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204 approved reviews, newest moderated first
Steve P.
The technician was great; knowledgeable and helpful. Only one downside.....we're still waiting for a receipt.
customer
The technician was ok but you guys keep hiking up the prices
customer Doris e F.
We have since June of 2025 we had repairs out at least 12 times. Cost per month 500 to 750 light bill. They did not set machine. Machine had missing parts taken off new machine to fix other units. Promised payback for high bills. No reply since March. Filed with Better Businness Bureau complaint. Workers great but unable to come in 3 different emergencies. 13 thousand dollars for 16 months of nightmares. Still hope it will run better. Doris Fuller.
Response from Reliable Heating & AirOct 16, 2026
Thank you for sharing your feedback, Doris. We sincerely apologize for the frustration and difficulties you've experienced with your system. We understand your concerns regarding the number of service visits, high utility bills, previous repair experiences, and the lack of follow-up communication. We appreciate you recognizing the efforts of our technicians, and we regret that your overall experience has not met your expectations. To ensure we can fully review your account, investigate the issues you've described, and provide an update on any outstanding concerns, please email your account information and contact details to [email protected]. Our Customer Care team will be happy to review the history of your system and work toward a resolution.
customer
The technicians were very professional and extremely knowledgeable. They walked me through the installation process and answered all of my questions.
Susan
Yuri from Reliable called before our scheduled time and asked if he could arrive now. This was great for me. He went straight to work and checked our system from AC to Heat! This young man is going to do great things with his attitude and work ethic!
Customer perry I.
this is the second home i have had reliable come in and change out all the hvac equipment to the newest and most efficient. all this done under their lease program which is unbelievably affordable and i have to say it was a selling point on my last home. the new owner knew the equipment was in top notch operation, i know ill easily see this investment returned upon sale of this home. their name suits tem because this company is "reliable" and im glad to be part of the reliable family.
Kim
Brandon was on time, professional and took care of my yearly maintenance.
Janice S.
I’ve already filled this out. Jacob was wonderful and did an outstanding job.