Rehab Store is your companion on your road to recovery. Buy orthopedics, pain management, hot & cold therapy, daily living aids, fall prevention, exercise equipments, activity helpers, CPM, modalities, braces & splints at affordable prices.
rehabstore (rehab-store.com) has 215 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Doug G.
Initial order started June 19th.Contacted July 3rd to find out why it hadn't shipped.Told me they would check.Finally the 7th a shipping label was created but no product yet.I called and was told after the person called the manufacturer that it will ship out asap.9th,still no shipping info with UPS. Called and gave them til the 9th or cxl NOW im reading these horrifying emails..Wtf..And yes ,customer service is located in India
Judy S.
Ease of finding the correct parts
JH
I ordered something small from this website and failed to check Trustpilot before buying. Two stars because I finally received it. I ordered in early May, received a confirmation email immediately upon ordering, and no communication after that. Shipping was supposed to be 5-7 business days. I waited a few weeks before calling and the agent at their call center told me there was a delay and it would be 6-7 more business days. I asked if there would be a shipping notification email when it finally went out and he said yes. I finally got a shipping notification mid-June that it had delivered over a week ago!! I live in an apartment complex so there are always tons of boxes delivered so I don’t see packages for me unless I know to check for them. Fortunately it was still in the mail room and I finally got it. I really thought I got ripped off. So, no, I absolutely wouldn’t recommend this website to order anything from. Terrible communication, incorrect shipping information.
J C.
Friendly customer service. Product well made.
Eric M.
Easy order and check out. Competitive prices. I will see what they do with my information, once I entered my email and address. However, I like the fact that they offered a first-purchase 10% discount.
Shane
Ordered product noted to be IN-STOCK. Was absolutely not available. Waited 2 weeks on a product. That they told me. Was on its way expedited shipping. To find out a week later. They never had it to ship. Then they want me to wait longer. Cancelation takes 3days. 2 weeks for a refund. Steer clear and use a reputable source!
Paul K.
I purchased a sacroiliac support belt on May 25th. The item never shipped. I have requested a full refund and had no response. This company are thieves / scammers and should be shut down.
Jean M.
Structure for payment … along with well designed presentations of products… very well done
