rehabstoreReviews of rehab-store.com

rejected my order 3 times because of suspected fraud. finally accepted order.

DO NOT waste your time and money with this company. They take forever to ship your order over 4 weeks and then when the item did not turn out to be what I needed they refused to allow me to return it. Feels like I got ripped off. Should have went with Amazon.

If I could rate this company in the negatives I would. It took one month for the product to ship. Prior to the product shipping, I canceled the order because it was taking so long. They didn't cancel the order and shipped it anyway. Customer service was nice but refused to give me a confirmation number for the cancellation. When I called again and ask why it wasn't canceled, I didn't get a very good answer and was told that it is now on me to take care of the return. I would not recommend this site to anyone. Do not order from them.

The product appears to be just what I need since my knee acts out during and following driving. My only real problem, which is a consequence of the medications, etc I am taking to deal with pain, is that when trying to create an account I tripped myself up a bit due to verify this verify that. Your verifications were colorful and entertaining, but were a bit glaring to someone trying to heal.

At one point 8 went to a 500 page,( this webpage doesn't exist ) which was disconcerting. I saw this product on Amazon, and saw it highly rated, but always try to avoid Amazon, so looked for the Polar store. Never learned where it was coming from, my surgery is only about a week away, so was disconcerting. Not being told anything about when might arrive, I did say needed by 8/15.

I place my order on 7/14 and heard nothing regarding a ship date. 5 days later I contacted them and was told they were short on stock and it would take another 5-7 days. So I waited and 5 days later I tried again. Again, I was told it would take another 5-7 days. So I canceled my order and asked for a credit since they charged my card when I placed the order. After continuing to request this credit I finally rec'vd notice that it has been processed as of 8/5 but will take another 5-7 days to hit my credit card. Do business with this company at your own risk, they are horrible especially the "customer service dept."

How dare they take advantage of customers with disabilities. What absolutely sick company. Spent $400 for something my CHILD needs and have heard back from anyone about when it might arrive or what the heck is taking so long. Ordered almost a month ago. DO NOT ORDER FROM HERE. I guarantee that the good reviews are fake. Will be contacting bbb.

I was looking for Patterson Medical and your business popped up. A couple of clicks and I found you had exactly what I wanted. 5 minutes later the purchase paperwork was done and now I am filing out this review. Thanks.