Regions BankReviews of regions.com

A terrible bank. When my elderly mother was scammed by a con man the bank allowed money to be withdrawn when she was $2k in the hole. They then charged her over 500$ in fees and overdraft protection.

I have never liked Regions bank but I could deal with them until today. Friday I did a mobile deposit. Saturday I received an email they were putting a a 15 day old on it. Monday I called them and asked they remove the 15 day hold as they have done before. They said "No, I am sorry but once a hold has been placed on it, it can't be remove nor can I cancel the deposit." She absolutely refused to say anything else. I know that is BS because I have done both before in Chattanooga. I hate this bank. I cannot pay bills. I will have to use credit cards that are closed to being maxed out. I have been out of work due to Covid 19 for 4 months. I will be closing this account just as soon as possible.

Regions has TERRIBLE customer service. They make it VERY DIFFICULT to talk to a human. They make you wait in line over 30 minutes to talk to someone without the option for a call back.

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This loan process was very easy and was completed in a timely manner

I have been banking with Regions for over 20 years and never applied for a loan thinking the process would be too tedious. Not only was the process smooth, the rates were great. Awesome experience.

The process was easy and informative. This is just another reason we have been with Regions for over twenty years. We have never had bad service and we look forward to many more years of doing business with Regions.

I want to scream... THANK YOU TO MS.KING at the Mc Hard Pearland branch. Thanks you so much not for just your above and beyond service and help, but your dedication and understanding. You took time out, just too, and for that I thank you. We must understand, you never know what is really going on in a persons life, and especially in this time, but just to take an extra step could make all the difference. Ms. King you made a difference. Thanks you for just the call.