Reformly Reviews | Read Customer Reviews of reformly.com

Reformly Reviews | Read Customer Reviews of reformly.com

Reformly reviews

524 approved reviews, newest moderated first

Bear
Jan 7, 2026
The training program was great just…
The training program was great just little bit easy so you have to make it double if you want to get sweat. Im feeling happy anyway following the program and movitaved to do more exercise.
Response from ReformlyJan 8, 2026
Hi Bear, Thank you for sharing your thoughts! I’m so glad to hear you’re enjoying the program and feeling motivated to keep moving. It’s great that you’re challenging yourself and adjusting the intensity to get the sweat you want, that’s exactly the kind of dedication that brings results. 💜🤸‍♀️ Keep up the amazing work, and remember we’re always here if you’d like tips or guidance to make your workouts even more effective! Warm regards, Reformly Customer Support
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Allison W.
Jan 7, 2026
Get back to me to cancel
I am trying to contact reformly to cancel my subscription. Please get back to me. It’s being three months and no one responds to emails. I can’t cancel my subscription with bank As says reformly have to do it as set up externally ? Please get in touch Allison Whordley 8.1.2026 Thank you for your response to my email which I have responded to and as you will see in the email that I sent I am awaiting confirmation of some information so if you can contact me again by my private email please it would be appreciated.
Response from ReformlyJan 8, 2026
Hi Allison, I’m very sorry for the delay in responding, over the past few weeks we’ve received a high volume of inquiries, but we want to resolve this for you immediately. We’ve sent you a separate email to address your subscription concern, so please check your inbox as soon as possible. Once you see it, we’ll make sure your request is handled promptly. Thank you so much for your patience, and we're here to help every step of the way. Warm regards, Reformly Customer Support
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Katie L.
Jan 7, 2026
In so excited to use this board
In so excited to use this board! It helps get a good hard workout in in a short amount of time without all of the guessing.
Response from ReformlyJan 8, 2026
Hi Katie, We’re so happy to hear that! It’s wonderful that your Reformly Board is helping you get an efficient, effective workout without any guesswork. We can’t wait for you to enjoy all the programs and see the results. 💜🤸‍♀️ If you ever want tips or guidance to get the most out of your sessions, we’re always here to help! Warm regards, Reformly Customer Support
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customer
Jan 6, 2026
Best thing ever
Share Experience I love everything about the reformly Pilates board it's so easy to use this is the best thing that was made to workout at home at your own pace.I love that they have videos to assist with your workout.
Response from ReformlyJan 8, 2026
Hi there! Thank you so much for sharing your experience! We’re thrilled to hear how much you love your Reformly Pilates Board and that it’s making home workouts easy and enjoyable. The videos are there to guide you every step of the way, so it’s wonderful to know they’re helping you feel confident and motivated. 💜🤸‍♀️ We’re so happy to have you as part of the Reformly community and can’t wait to see you enjoy many more workouts! Warm regards, Reformly Customer Support
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Anna
Jan 6, 2026
Mismatch of verbal and video instructions
At times the verbal Instructions don’t match the video instructions … it’s a shame because it’s a decent workout. It’s happened twice in the first week of the 28 day challenge. Needs to be fixed…
Response from ReformlyJan 8, 2026
Hi Anna, Thank you so much for sharing your feedback. We really appreciate you letting us know about the mismatch between the verbal and video instructions. I’m so sorry this has happened, and we completely understand how it can affect your workout experience. We’re excited to let you know that we’ll be launching a new app soon, designed to provide a much smoother and more enjoyable experience. In the meantime, we’d love to turn this around for you. Please send us an email at [email protected], and we’ll offer you a special freebie to make your workouts even more rewarding. 💜🤸‍♀️ Thank you again for helping us improve. We’re thrilled to have you as part of the Reformly community and can’t wait for you to enjoy the enhanced experience soon. Warm regards, Reformly Customer Support
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Alison M.
Jan 5, 2026
Very efficient customer service
Very efficient customer service. Hoping to start the new year the Reformly way!
Response from ReformlyJan 6, 2026
Hi Alison, Thank you so much for your kind words. We are delighted to hear you had an efficient experience and love the idea of starting the new year the Reformly way 💜 We are excited to be part of your journey and wish you many feel good workouts ahead. Warm regards, Reformly Support
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Chiedza Salome C.
Jan 5, 2026
Not worth the hype!
I bought the mat and board for my class. The mat arrived on time the board came seperately after I had already purchased one from next day delivery website A, for half the price! I returned the board asked for my refund. All I got was stories and excuse after excuse. Ladies and gents it’s been 5 months 😂😂😂 nOtHiNg!!!
Response from ReformlyJan 5, 2026
Hi Chiedza, Thank you for sharing your feedback. We’re really sorry for the frustration this situation has caused and understand how disappointing it must feel. We’d like to clarify that we were also waiting for your reply. While a PayPal dispute remains open, the funds are held by PayPal and we’re unable to issue a refund on our end. We reached out multiple times to explain this and request confirmation once the chargeback was lifted, but unfortunately we didn’t receive a response. We genuinely want to resolve this for you and are more than happy to assist with next steps. Please feel free to reach out to us again directly at [email protected], we’d really love the chance to move this forward together and get everything fully resolved for you.
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Jack
Jan 5, 2026
Asked for a refund and details to send…
Asked for a refund and details to send the board back before Christmas and still haven’t had a reply via email or instagram. I know it’s a busy time of year but a few other reviews have had the same problem
Response from ReformlyJan 5, 2026
Hi Jack, Thank you for reaching out and for your patience ,we really appreciate it, especially during this busy time of year. We’ve gone ahead and requested your details here and would be more than happy to reach out to you directly to get everything sorted. While message volumes can be higher around the holidays, please rest assured that we’re here to help and committed to resolving this for you as quickly as possible, whatever your concern may be. Thanks again for bringing this to our attention, we look forward to helping you get this resolved.
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