ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

2,747 approved reviews, newest moderated first

Deborah T.
Jul 18, 2024
Great customer service!
My husband and I have researched several companies before deciding on ReflexMD. I was very pleased with my initial call and everything was explained thoroughly. I followed up with a question about the product and response was quick and was also provided a research paper to back up the answer. We will definitely be using ReflexMD!
Response from ReflexMDOct 2, 2024
Hi Deborah, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Report
Camdace
Jul 18, 2024
Nothing against reflexMD but my…
Nothing against reflexMD but my medication was on the delivery truck for days the ice pack had thawed and was warm, the medication was warm as well, of course i immediately put it in the refrigerator. Now im not sure it is safe to use
Response from ReflexMDJul 18, 2024
Hello there, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. We will reach out to you directly. Thank you for the opportunity to make things right.
Report
Lynn
Jul 17, 2024
You Can Count On Reflex MD for a GREAT JOB Online!
Delivery of Rx was made very quickly and arrived in a refrigerated package which kept it at the correct temperature. Instructions with Rx were very clear and comprehensive. Many thanks! I will refer any colleagues or friends in need of this service - excellent+++
Response from ReflexMDOct 2, 2024
Hi Lynn, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Report
Steven D.
Jul 17, 2024
The package containing the meds arrived…
The package containing the meds arrived HOT. The package shipped via UPS was not in the same packaging from when FedEx delivered and the interior of the packet was at least 80+ degrees and the contents are warm to the touch. I am concerned the meds have been tainted and are not safe to use.
Response from ReflexMDJul 18, 2024
Hello Steven, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. Thank you for the opportunity to make things right.
Report
Joseph
Jul 17, 2024
Failed shipment
As soon as I received notice that I was being charged and the timing of another shipment, I notified the company that I would be at another state at the time of projected delivery. The company indicated receipt of my note a few days before delivery but nevertheless delivered to the stale address so the product is no good. They now want to charge me $297 for a redo to the new address. I am cancelling my subscription.
Response from ReflexMDJul 18, 2024
Hello Joseph, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Report
Jeffrey
Jul 17, 2024
The ease of the process and the…
The ease of the process and the customer service experience is great
Response from ReflexMDAug 13, 2024
Hello Jeffrey, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Report
KL
Jul 17, 2024
I Would like the price to be more…
I Would like the price to be more reasonable.
Report
Jennifer
Jul 17, 2024
Fast
Fast, easy and affordable!
Response from ReflexMDOct 2, 2024
Hello Jennifer, We're delighted to hear about your positive experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Report