ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

Showing 260 reviews with 1 star · Clear filters

Erin R.
Sep 3, 2026
Shipment Issue
Reflex MD is great, but my last two shipments have arrived without any ice. They were hot when they arrived! Not even warm. HOT. Very disappointed.
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Melissa W.
Mar 11, 2026
You wont lose
You will Not lose a lb. And when you talk to the doctor 2 months in he will tell you that these dosages that are 800 dollars are to prepare you for weight loss. That they are not weight loss dosages
Response from ReflexMDMar 26, 2026
Hi Melissa, We understand your concern. Initial dosages are often intentionally conservative, as they are designed to help the body adjust safely and minimize potential side effects. While some patients may not experience significant weight loss during the early stages, others do respond differently. Treatment plans, including dosage adjustments, are personalized and typically optimized over time in consultation with a licensed provider to achieve the best possible results.
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Bruce
Feb 12, 2026
This was not ordered by me
This was not ordered by me! Ive written twice and have had no action. I have a question…were you hacked and my info is now out on the black web??
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Kayla
Feb 7, 2026
Do not use this company
Do not use this company. I gained o er 15 pounds in my 6 months and then they took over $1400 out of my account without asking and without sending me any medication (that doesn't work). This is a scam. Go to your family doctor
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Amber L.
Jan 30, 2026
The product has obviously changed
The product has obviously changed. It doesn't work at all. I got Zepbound from my doctor and that works. I'm not sure what the deal is with what you're mailing out. Total waste of money.
Response from ReflexMDFeb 10, 2026
We’re very sorry to hear about your experience and understand your frustration. Please contact our customer service team at +1 888 807 2462, available 7:00 AM – 4:00 PM PST, so we can review your order and work on a solution.
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Lisa
Jan 5, 2026
Reflexmd double charged my bank Dec…
Reflexmd double charged my bank Dec 2025. On the 20th of Dec and 31st of Dec, the second charge unfortunately impacted my bank account negatively. To use a coupon they offer at $347.00 a month, you must call every 3 months to request the coupon or be charged $497.00. They also charge prior to shipment. However, I had a great experience with the semaglutide. Reflexmd in my opinion is not a transparent company.
Response from ReflexMDJan 21, 2026
Hi Lisa, Thank you for sharing your feedback. We’re sorry for any inconvenience or frustration you may have experienced and want you to know that we take every concern seriously. At ReflexMD, we are committed to transparency, clear communication, and providing safe, reliable care for all our customers. Your feedback helps us improve and ensures we continue to support our customers every step of the way.
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melanie E.
Dec 31, 2025
I stopped using the a year and a half ago because they are dishonest
I haven't used this company because of shady things going on.. I don't think I was even getting medicine in the vials. I haven't used them since july of 2024 ok. Tell me why they tried to charge my account today for $497 on December 31, 2025? They are scamming people and I am not letting this go. It even shows that no paperwork has been done or anything!! I just can't believe they would try to hit my account for $497 .. especially when I wasn't even paying that much when I was a patient of theirs!! People like this needs to be stopped. Just for the record . I now get these meds from my Dr and am losing weight.. I have lost over 20 lbs in a month!! So now I KNOW I wasn't getting the real medicine in those vials. These people are ripoffs. I would've only given them 0 starts but it's not an option. That 4.5 star rating is bs. I'm sure they have people they know personally putting out those good reviews!! This place is a joke! Do not trust them!!
Response from ReflexMDJan 21, 2026
Hi Melanie, We are sorry to hear about your experience and truly appreciate you sharing your feedback. At ReflexMD, we are committed to providing our customers with safe, reliable care and complete transparency in every step of their wellness journey. We take concerns about charges or medications very seriously, and our team works diligently to resolve any issues promptly. Our goal is always to ensure our customers feel supported, informed, and confident in the care they receive. Thank you for helping us improve—your feedback strengthens our commitment to providing excellent service and maintaining the trust of every customer we serve.
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sherry D.
Dec 24, 2025
I had to cancel WITHIN an hour of…
I had to cancel WITHIN an hour of placing my order. I did so via text email and voicemail. After over 26 annoying and repetitive communications they agreed only to refund half my $1500, stating it’s impossible to stop. !!!!!! Am now disputing with credit card company
Response from ReflexMDJan 5, 2026
Hi Sherry, We’re truly sorry for the frustration and inconvenience you experienced while trying to cancel your order. We understand how upsetting it can be to deal with repeated attempts and partial refunds, especially within such a short timeframe. Your feedback is important to us, and we take it seriously as we work to improve our processes and communication. If you’re open, we’d like the opportunity to review your case and assist further. Thank you for sharing your experience, and we sincerely apologize again for the frustration caused.
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