RefillsReviews of refills.com

Response from RefillsJul 3, 2026

Thank you for taking the time to share your experience! We're delighted to hear that Celine was able to assist you with your billing renewal and medication shipping dates. Providing responsive, helpful, and personalized support is our top priority, and we're glad Celine delivered that level of service. We'll be sure to pass along your kind words to her. Thank you for choosing Refills.com, and we look forward to continuing to support you on your healthcare journey! 😊

Response from RefillsJul 3, 2026

Thank you for your kind review! We're delighted to hear that you found our team friendly and knowledgeable. Providing exceptional service and accurate guidance is very important to us, and it's wonderful to know we were able to meet your expectations. We truly appreciate your feedback and look forward to assisting you again in the future.

Response from RefillsJul 3, 2026

Thank you for your kind feedback. We're delighted to hear that our team member was able to assist you with your complicated situation in a knowledgeable and professional manner. Providing clear explanations, helpful guidance, and friendly support throughout the process is something we strive for every day. We truly appreciate you taking the time to share your experience and are grateful for your trust. If you ever need assistance in the future, we're always here to help.

Response from RefillsJul 3, 2026

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Refills.com has been positive from the very beginning. It's great to know that the enrollment process was quick and easy, your medication was delivered promptly, and the treatment instructions were clear and easy to follow. We're especially pleased that our Customer Service team was able to provide responsive and thorough support throughout your journey. Helping our members feel informed, supported, and confident is one of our top priorities. Thank you for trusting us to be part of your weight loss journey. We truly appreciate your kind words and look forward to continuing to support you every step of the way. Wishing you continued success in reaching your health and wellness goals!

Response from RefillsJul 2, 2026

Thank you for taking the time to share your experience. We appreciate your honest feedback and are pleased to hear that our representative was kind, welcoming, and able to guide you to the portal for additional information. We sincerely apologize for the poor phone connection and for not being able to provide an immediate answer regarding the medication kit and bacteriostatic water. We understand how important it is to receive clear and accurate information when you reach out, and we recognize that we fell short of your expectations in this instance. Feel free to reach out to [email protected] if you need any other clarity. Your feedback is valuable and will be shared with our team as we continue to improve both our communication and product knowledge. Thank you for bringing this to our attention, and we appreciate the opportunity to serve you better in the future.

Response from RefillsJul 2, 2026

Thank you for taking the time to share your feedback. We're delighted to hear that you found our service professional and that Dose 1 worked very well for you. Your satisfaction is extremely important to us, and it's rewarding to know we met your expectations. We appreciate your support and look forward to assisting you again in the future.

Response from RefillsJul 2, 2026

Thank you for your kind feedback. We’re delighted to hear that you found the information provided clear and helpful. Delivering professional, courteous, and effective service is our priority, and it’s wonderful to know we met your expectations. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Response from RefillsJul 2, 2026

Thank you for your wonderful feedback! We're so pleased to hear that Lucas was patient, helpful, and took the time to explain everything clearly. We understand that starting something new can feel overwhelming, and we're glad he was able to make the experience stress-free and comfortable for you. We'll be sure to share your kind words with Lucas. Thank you for choosing us and for taking the time to leave a review! 😊