Red Wing ShoeReviews of redwingshoes.com

Terrible customer service never responds. Have sent messages via website, emails and texts. No response. Nothing. Will NEVER buy anything from them again

Redwing has been my go to boot for 20 years. But now all can say is that they are over priced junk. I recently bought 3 pairs which I go through. Within 3 weeks the inside heel on both boots ripped which makes it almost impossible to get my foot in. Customer service said nothing they can do. So on to my next pair I went well those lasted about 4 months then same thing and now 3 rd pair say thing ripped in same spot. Hard to believe they can make something that will hold to gather I have spoke with multiple other people that are having the same issue as me. Redwing use to be the best boot out there for the blue collar workforce. Shame on redwing horrible service over priced boots and horrible quality. So much for the made in USA and built quality. I have had boots from Walmart that have lasted longer for a 1/4 of the price. Stay clear of redwing they are just the next carhart brand going to sell boots for show not for work. Such a shame this company is gone so far down hill.

Bought a pair of the Iron Ranger Rangers in the only store that stocks them here in Iceland. They fitted my normal size straight off the bat. Wore them in very slowly over a month at home, walking socks and 2 hours at a time. As someone who often wears leather soled goodyear welted brogues I had no problems whatsoever during the breaking in period. Now to the boots. The quality of the leather and stitching was immediately apparent. Even the laces are good. As others have observed these boots are bot cushioned and you can feel the surface concrete on pavements (sidewalks if you are from USA) Now they are so comfortable it is a shame to take them off. One thing I still do is avoid tying the top speed hook for a more comfort. YMMV!

I’ve purchased the Irish Setters pull on boots for the last 6yrs I should have learn my lesson 3yrs ago 8pairs in that time frame the bottoms with in 2 months and I would need to super glue the bottoms also the insides of the boots would come out. It is not worth the money anymore. I wish pictures could be attached to show how good the bottoms look vs the whole bottom coming undone and the insides coming out.

I spent $400+ at a red wing store, about 2 years ago on boots, footbeds, and socks. I splurged. I started a job at a lumber yard. I believe it was march 22 at the time of purchase. I got them for work and hiking, the boots made it through the rest of that winter, I live in grand county Colorado and the winters are long. The boots were wam and I was impressed with the water/snow resistance, and the traction. They are heavy for sure, 4.5 lbs each. Things started to go south When I noticed the leather wore down quickly around the steel toes, I think it’s a flaw in the manufacturing. Then as the year progressed, even with regular mink oil and cleaning the finish, not counting the torn and scraped toes began showing signs of wear. The second winter arrived and long story short, the soles detached on both shoes and began to leak water as the rubber cover across the toe seem tore away.. I fixed one boot 2x and the other once using gorilla glue and clamps. They didn’t make it through the 2nd winter; with broken eyelets, torn toes, and separated soles, before I went cheap with Amazon boots. I remember the sales guy said the have a lifetime repair warranty so I tossed them into a closet and went back to work figuring I’d do it later. Later finally came this past September of 24 when I drove 180 miles to the nearest store where they told me the only guarantee the stitching and resoles would cost $130, and “tough toes”, a shiny epoxy coating to protect their poorly designed toes, would cost $40 a piece. So let’s see, 130+80 =210. $210 to get my two year old $400 boots, back into service. What a spit in the face insult. I called the corporate offices and left an irate voice message. The on thing the red wings were, was they were warm. I decided that they would be better than cheap Amazon boots in the cold. My solution was to use even more gorilla glue and better clamping, and I used KG’s Boot Guard on the toes. The boots are ugly as hell now, but as the foreman of a large expanding lumber yard, I’m hoping to at least keep my feet warm this winter. As promised in my voicemail, I would tell everyone I can reach what a waste of money red wings are. For the $210 needed just to repair them, you could get thorogoods.

I love my Red Wings. When I bought them free stitching and soles repaired locally. If we need new soles I have to send them to Northern B.C. Takes eight weeks to get them back. Stores don't have stitching machines any more. There are three cobblers in the lower mainland. I got new soles at Pete's shoe repair in Surrey. Won't buy another pair unless it changes

Have one of the last real union made red wings and I’m trying to keep them alive. Paid for a resole last year and when I got them back, there were no screws holding the sole on but on the originals there were. I called and pointed out the difference, guy from red wing said they don’t use screws anymore. Sole has separated from the shoe in less than a year. Not worth the 150 at all. It’s really ridiculous how bad the boots and even service have gotten

I have always worn Red Wing boots and gotten along great with them. i always buy the exact same style over and over again. typically, i always get a good year of wear out of a pair of boots before wearing holes in them. But this time i worn my new pair no more than 20 days and there was a hole worn clear threw the toe. so clearly there was a quality issue so i contact red wing and told them what the issue was and provided them with my receipt. And their answer was that the toe is a high wear spot and is not covered under there warranty. the boots had been wore 20 times they should not have a hole already, clearly there is a quality issue. Very disappointed in the quality Red Wing use to be such a good quality brand,