pat
I purchased Irish setters several years…
I purchased Irish setters several years ago and stored them without much use. In new condition the poly... sponge layer in the sole deteriorated and crumbled separating the rubber sole from the bottom of the boot. This breakdown was evident on both pairs. I was told that they should not be stored but worn. I still believed this should not happen from sitting in a box. The sad part is that the rest of the shoe is good quality leather and stitch and quite strong but made useless because of this soft spongy layer which breaks down before overall boot wear. Customer service did finally agree to repair both sets at a minimal fee using a solid sole which should now wear evenly with the overall shoe / boot life. thank you RW customer care.