Red Wing ShoeReviews of redwingshoes.com

Great customer service

Best shoes that will save your feet and back. Be sure to get Irish Settler or Red Wing. When you go to the store be very specific about not wanting any WORKS shoes or soles. This is a lower end crafter that was introduced to Red Wing at some point in the last decade or so. These are the shoe parts that will mess up your feet! I accidentally bought a pair thinking they were regular Red Wings and I really regretted it. On my last visit they were using all three interchangeably, but they are NOT the same quality.

Great place help me get great shoes

We had such an amazing experience at Red Wing in Lombard. Thanks to the wonderful employee Kim who helped my husband! She was incredibly knowledgeable, patient, and genuinely cared about making sure he got the right fit. She took the time to properly check his shoe size, balance, and everything else to make sure he was comfortable and had the right support. Her customer service was absolutely outstanding, and you could tell she truly takes pride in helping people. Employees like her make such a difference! We are so grateful for all her help and will definitely be coming back. Red Wing is lucky to have such an amazing employee! ❤️ Thank you for going above and beyond! ⭐️⭐️⭐️⭐️⭐️

Purchased a pair of Red Wing work boots and after minimal wear the sole on one boot just started to deteriorate. Contact customer service and after a few discussions, they agreed to do a full sole replacement for both boots. I could not ask for a better experience! Chris B.

I would like to thank the guy Rus, at the Spartanburg red wings office for his excellent customer service skills and being a big help to me, thank you so much for your service

Over 3 years ago I bought my first three pairs of Red Wings Merino wool socks. They have started to wear through on the heel. I just reached out to Red Wings customer service because I wasn't sure how the warranty exchange on their socks went. I just wanted to make sure that it was legitimate and if I take all three of these pairs of socks down to the store that they're going to give me new ones and I don't have to pay anything. It was actually easier than that. My information all popped up including my purchase history when I called Red Wings, and she said they will ship out today three new pairs. I asked her what I do with the old ones and she said to just do whatever I want with em! There's no way I will ever buy any other socks besides Red Wings! I'm just happy that I got some good customer service for once and there are still good companies out there.

Bought a pair of the Iron Ranger Rangers in the only store that stocks them here in Iceland. They fitted my normal size straight off the bat. Wore them in very slowly over a month at home, walking socks and 2 hours at a time. As someone who often wears leather soled goodyear welted brogues I had no problems whatsoever during the breaking in period. Now to the boots. The quality of the leather and stitching was immediately apparent. Even the laces are good. As others have observed these boots are bot cushioned and you can feel the surface concrete on pavements (sidewalks if you are from USA) Now they are so comfortable it is a shame to take them off. One thing I still do is avoid tying the top speed hook for a more comfort. YMMV!