Red Roof InnReviews of redroof.com

Notice cockroaches in the room and in the restroom. Rooms were not cleaned the whole 3 days I was there. I stayed at Hometown Suites on State RT 6 in Houston Tx

Not a place for travelers to stay a run down room microwave broken hair dryer outlet to the hairdryer, horrible smelling room

The room was dirty and it has cockroaches, the floors are not clean, the dirty mirror. gross.

Red Roof Inn Morrow (Morrow GA) 1. Staff personnel at check-in were very unresponsive when I asked them questions, actually rude. 2. Trash cans outside were overflowing. 3. Trash in the stairwells. 4. Only 1 small trashcan in the room. 5. Only 2 small pillows on a king size bed. 6. Asked for an extra bath towel, received a bath floor mat and a towel with a shoe print on it 7. No toilet tissue or cups in the room. Had to ask for both of those. 8. Sheets were torn. 9. Comforter and towels were paper-thin. 10. Something sticky was on the nightstand by the window. 11. Dust was on the nightstand shelves. 12. Dirty washcloth was left hanging on the shower curtain. 13. The bed was soft on the edges, but hard in the middle. 14. The hotel staff must have written the reviews that I read for this place. There is no way that this should have received 4-stars. The only reason we booked this hotel was due to the reviews that it had recently received. 15. This seems more like a vagrant hotel and should not even be considered a 1-star hotel. My husband and I feel that Red Roof should remove their name from this location as it is not even close to the normal standards of a Red Roof Inn.

They charged me $100 after I checked out from a one night quick stay. When I noticed weeks later, I called and questioned why. I was told the manager deals with this, she will call you. Never did. I contacted my debit card company they said they couldn't get any response. I have emailed and filed complaits and now they're looking into it. Supposedly damage was done. Nope! I had no problems with 10 airbnbs, three Best Westerns, the 21 housesits and all the other places I've stayed in the past year. This one time at a place like this and management steals and says "damage".

We stayed at Red Roof inn in Hartselle, Alabama. It was fabulous. Valerie at the front desk is an absolute delight. She is what any business owner would want as the face of their company. She was so knowledgeable about the area and kind to my service dog. She deserves praise for her dedication and customer service.

I stayed at the Red Roof Inn in Peoria, Illinois on 11/19/22. I checked in around 330 and then came back to stay for evening about 10 pm. My room was musty and smelled like smoke, but beds looked clean. I left the room on Sunday 11/20/22 before 11 am check out time. I went back on 11/21/22 to rent another room due to my heat being out. I booked on Priceline and when I went to check in, I was told I was on a Do Not Rent list. I had to call the manager the next day to see why. The first story was that there were cigarette butts all over room. I do not smoke and then the 2nd story was that I had an issue Saturday night. There were none and the the 3rd story is that I was refusing to leave on Sunday and was forced out by 11:30. I called the manager to find out if she had anymore information today (11/27) and was told I left the room , but left another person on there that was on drugs. I was the only one there. This is crazy and the facility is pretty disgusting.

This stay was awful!! I stayed at the Asheville West location for 3 weeks because I was having some problems and needed a place to stay with my kids. Customer service there suck!! I would book online to avoid them!!Scott the day shift manager tried to put my kids out after I had a talk with him and he knew that I was having issues with my credit card. (They didn’t accept American Express)He waited for me to leave to then go and harasse my kids telling them they needed to get out. He knew that I was out trying to get my credit card info situated as this was not the first day that I had this problem. I will NEVER stay here again REGARDLESS of my situation and don’t recommend this hotel. Housekeeping and Sabrina I absolutely loved. The rest of the staff 🤮. DONT DO IT!!