RedBox RxReviews of redboxrx.com

Today was a refill visit. Very thorough as was the initial consultation. Redbox has done an excellent job creating a set of questions that exacts the accurate diagnosis. And, their providers are top shelf, well experienced, polite, friendly, excellent “bedside manner,” and very thorough.

Well, today is 12/28/24. I submitted for a refund from Redbox RX right as I was writing this online. I recall asking for a full refund. They claimed a refund to my card was iminent. As of today I dont recall receiving it. But I woke up just to let our puppy out to pee @ 4:30 am. And don't recall receiving the funds to the card. Will report that fact asap. Seems like everyone in the on-demand medical and medication fronts all look so bright and shiny. All your serious mental health issues solved by clicking in a box and hitting send. I found out that these businesses just want your money/pay to play funds right up front. I used the Redbox RX for a rx sleep medicine and mild antidepressant for insomnia brought on from anxiety over multiple medical problems and chronic pain. They said "we treat that" and took my $130. Then they went dark for over a week. I finally called and the support person said our psychiatrists don't prescribed my medication. No, not for a potentially troublesome opioid. But just Lamictal. Not a drug of abuse or for grabs on dark street corners. Just a mild serotonin replace med. One my records clearly show I have been on previously...like for decades. Do this black hole of ghosting. The customer service person said she couldn't issue my refund. Oly the pharmacy devision can. Your whole site is surrounded by meds. They couldn't transfer my call. I had to jot down the number and call myself. Fortunately, getting the funds transfered was only a little difficult. Still haven't seen my money. So in closing, let the buyer beware. They don't truly treat the types of mental health issues a good majority of sufferers experience.

Redbox is very straightforward and easy to navigate through different types of medications. My consultation was smooth and easy and talking with the doctor was comfortable. Thank you!!

This company was a life saver! After moving to a new state, I was struggling to find a primary care doctor that takes my insurance and was accepting new patients. I finally found one, but they were booking six months out. Ok, I made the appointment and convinced my old doctor to keep refilling my prescriptions for six more months, even tho that is *technically* illegal, since I no longer live on that state. Six months goes by, and a day before my appointment, the doctor's office calls to reschedule it because the doc is sick. I get it, people get sick, but the earliest they could get me in was THREE MONTHS away! Un-freaking-believable! I was freaking out, because I need my medication to function well, and I was out of refills. I found Redbox Rx and filled out the forms for migraines. They approved it within a day, and shipped out the meds as soon as it was approved by their doctor. I cannot express the relief I felt when I got the "shipping" email. The difference between dealing with my local doctor and dealing with Redbox was night and day! They only treat certain conditions, so they can't totally replace having a local doctor, but they fill a gap in the market, and I am SO GRATEFUL that they exist! They are *slightly* more expensive than my co-pays would have been for a doctor's visit and medication, but the cost was still very reasonable (for my condition it was $25 for the visit, and $25 a month for the medication), and it is so refreshing to know the cost upfront! It's honestly worth the few extra dollars to be able to know for sure how much it costs, rather than being suddenly surprised at the pharmacy when my insurance stops covering a medication I've been using for years and suddenly I owe hundreds of dollars rather than the usual tens (which has happened to me before, and is extremely distressing). Seriously, this is a life saver of a company! In a perfect world, I sould be able to get an in-person appointment and discuss my medical problems with a local doctor. But God knows this is nowhere near a perfect world when it comes to healthcare in the United States, and this company fills a major gap in our market for compassionate, routine, non-emergency care.

I was using the hydroquinone and when I went back to get refills I noticed the brand and quality of the cream dropped drastically. The last bottle received was half full and was more water based than other times I'd ordered. I contacted them to complain, and customer serive were no help. I prefer consistency when it comes to medical treatments.

I live in 2 different towns, when I change my address they send to the wrong address. I go back a d forth from Ft.Pierce to Weeki Wachee.

The process is almost too easy, quick and efficient. Definitely cheaper than going to your doctor and using insurance, especially if you haven’t met your deductible.

Very helpful service. Asked for a refill from a previous prescription (used hers before but this was cheaper!) happy with service so far and affordability thank you!