RedBox RxOver 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Maddi O.
Super super quick, affordable and overall amazing. I recommend Redbox to everyone I know. I’m usually skeptical of online things but they are truly a lifesaver!!
Response from RedBox RxMar 31, 2026
Thank you for your kind review and your kind recommendation of our services Maddi! We are so happy to hear that RedBox Rx was of help to you!
Madeline A.
Took over a week for pink eye drops to come… At that point I had to go to another provider and the infection was cleared before they arrived. No tracking information on prescription. And they prescribed the wrong eye drops (I had the option to request a specific eyedrop, which was ignored).
Response from RedBox RxMar 31, 2026
We’re sorry to hear that this experience did not meet your expectations Madeline. Your feedback is valuable, and we appreciate the opportunity to clarify our services. After reviewing your case, it looks like your visit was closed with a treatment prescribed, processed and shipped within 24 hours, which is the goal we set for our service. Shipping times can vary with the method chosen, but USPS Ground Advantage is our default shipping method. Through this method, deliveries are estimated to take between 2-5 days. We also offer expedited shipping options through UPS for an additional charge, which can be selected when you fill out the assessment. With some of the conditions we treat, you may want to get started on the medication sooner rather than later. That is why we also offer the option of sending your prescription to a local pharmacy for pick up. Patients who choose this option would no longer be eligible for our discounted visit fee, but this way you would be able to start your treatment potentially the same day you are prescribed. It looks like your treatment did arrive within 3 days of being shipped out by our facility via the shipping method selected. We apologize that you did not receive tracking information for your order. Sometimes technical difficulties prevent tracking information from loading correctly in your account. It should show up within 24-48 hours of your order having shipped, but in the case it does not, please reach out to our team at RedBox Rx. We are happy to provide that tracking number for you. For each condition we treat listed on our website, we list the medications we have available for the condition you wish to treat, which may not always be what you prefer. Our providers carefully evaluate each case to ensure safe and appropriate treatment, but we understand how frustrating it can be when the prescribed medication differs from what you may have listed as your preferred medication. While previous treatment history can be helpful, each consultation is assessed individually based on current symptoms and medical guidelines. It does appear that a preferred treatment was not listed, so the provider prescribed you treatment based on the information they were provided and their own medical judgement. If you have any further questions or need additional assistance, please don’t hesitate to reach out to our Patient Care Advocates at 844-733-2697 or [email protected]. Thank you for taking the time to share your experience - we appreciate the opportunity to improve and clarify our services at RedBox Rx.
Shannon M.
My refills ended after 3 months but I am still being billed.
Response from RedBox RxMar 26, 2026
Thank you for reaching out Shannon. After reviewing your information, it looks like we have been trying to speak with you regarding your account(s). Please reach out to one of our Patient Care Advocates by either phone at 844-733-2697 or by email at [email protected] so we can assist in clearing up any remaining issues and/or confusion regarding your account(s).
Richard S.
Easy of well organized Online service. Well done website. Good communications from RedBox service. Reasonable options available, good qualification questions asked. Providing safe means in determining services. Found RedBox Rx to be prompt with interactions and follow-up.
Response from RedBox RxMar 26, 2026
Thank you for your kind and well thought out review of our services Richard! We are happy to have been of help to you and are grateful you gave RedBox Rx a try!
Amber B.
I tried two other online birth control pill providers who caused nothing but chaos, before coming to Redbox Rx. I am so glad and relieved, that they could perscribe the proper and requested pill that has worked for me for years. Amazing that it was this easy and fast without the run around.
Response from RedBox RxMar 26, 2026
Thank you so much for putting your care and trust in RedBox Rx. We truly love to be able to help our patients get the treatments they need, and we are grateful that you gave our services a try! Please let us know if you ever have any questions or concerns we can answer for you. Our team is here and happy to help you!
Peter C.
Excellent customer service. Excellent, program. I’m very happy with Red Box
Response from RedBox RxMar 26, 2026
Thank you for your kind review Peter! We are so very happy to hear that you had such a great experience with RedBox Rx! Please let us know if there is anything else you need. We are here and love to help our patients get the care and service they deserve!
Gb
My main concern was adressed and the process was really smooth! Would be 5 stars but I requested a second prescription, and this was not addressed or even mentioned.
Response from RedBox RxMar 26, 2026
Thank you for your feedback, and we are happy to hear that you had a good experience with the process! Please feel free to reach out to our Patient Care Advocates at either 844-733-2697 or [email protected] so that we can make sure your request of the second prescription is addressed by our provider support team if you have not already done so. We are here and happy to help!
Mr D.
Terrible product and customer service! I have ordered eye drops, they sent it FROM THE OTHER SIDE OF THE COUNTRY. It took 1 WEEK to get them, by that time I didn't need them. When I asked for the return, they refused. Don't use it - just a waste of time and money..
Response from RedBox RxMar 20, 2026
Thank you for sharing your concerns Dmitry. I see that you had submitted the questionnaire and was prescribed medication for the condition you wished to treat. After reviewing your account, I do see that the medication was shipped out to you yesterday. Shipping via USPS Ground Advantage is the default shipping method we use at no additional charge to you. RedBox Rx also offers expedited shipping options through UPS which you can select at the checkout when you purchase your treatment. Shipping prices and delivery times are all listed under the shipping portion of the FAQ's section on our website. We do understand that some treatments need to be started as soon as possible, which is why we also offer the option for you to pick up your prescription at your local pharmacy. This option can also be selected during checkout when you pay for your treatment. We regret any misunderstanding that may have occurred and encourage you to reach out to our Patient Care Advocates by phone at 844-733-2697 or by email at [email protected] if you’d like to discuss your concerns further. Your feedback is important to us, and we appreciate the opportunity to improve your experience and assist you in any way we can.
