RedBox RxReviews of redboxrx.com

Absolutely scam The prescribing healthcare person will never speak to you! They hire phone operators who have zero knowledge.. you will be prescribed .25% strength Tretinoin which isn’t strong enough for any individual! They cut the strength in 3/4 of what I’ve been using. So they want me to use 1/4 of the strength I’ve used. You can’t speak to the nurse practitioner EVER!! My dermatologist ordered what I needed and said everyone complains about Redboxrx

This service is amazing. The online consult was super easy, you answer a questionnaire, submit your photos and within less than 24 hours my script was approved and shipped.

The meeting with the care provider was the best part of the whole experience for me. The meds are extremely overpriced (checked on GoodRx and the same med and dose was a 1/3 of the price RedBoxRX charged) and it takes a week to 10 days to receive the meds which is not desirable. Have received meds from other telehealth companies in 2 days.

Took 3days for the provider to put in the RX. Still waiting for the medication, been a little over week now waiting for meds. Looked up the pharmacy they are coming from it’s 49mins away from me. Called the customer service they are going to send a tracking number “sometime this afternoon” seems like the only thing they are on top is asking for payment.

The process seemed so easy that I should’ve known it was too good to be true. At the very first fill of my prescription they charged me, and then I never heard from them again. I was approaching the start of a new job and starting to panic as I have ADHD and was trying a non-stimulant for the first time, Atomoxetine (Generic Strattera®). After about a week and a half of waiting, and my new job start date fast approaching, I finally called to be told that it was on backorder. They claimed they emailed me, but I checked all of my inboxes, including spam, and I had never received an email for them. They asked me if I wanted them to send it to my pharmacy and I said yes. Then, miraculously they were able to fill it on that same day. Then on 1/7/24 they automatically debited my account $30 for my refill. I realized on 1/15/24 that I only had two days of meds left, and I had never received my refill. So in a panic I emailed them looking for my medicine. I never got a response so I called on 1/16/24 to look for my medicine and mentioned I had emailed them and the representative said that she would look for the email. (Sidenote, even though I had already had my video consultation, and received a one month supply of my medicine, she could not find me by my name in the system.) She finally found the email and then responded with a generic message via email saying the medicine was out of stock. At this point I have one day left of meds. I wrote back saying I needed the refill sent to my local pharmacy immediately. Gave them about an hour and kept checking my email and when I did not receive a response I called back. At this point, she told me in order to send my script to the pharmacy my pharmacy had to call them, which I don’t believe is true because the first time this happened they offered to send it to my pharmacy and did not tell me my pharmacist had to call them. However, I requested my refund and then called my pharmacy to ask them to please call Redbox to transfer this prescription. Then the Redbox customer service rep had the nerve to tell me how they usually charge customers to transfer the medicine to a pharmacy but that she’ll give me a break this time. I almost lost my mind, I said, “how dare you? You debited my account for a refill that you don’t have and you didn’t let me know and now you’re telling me I’m lucky that you’re not charging me?” I will never use Refill Box rx again. They are playing a very dangerous game with peoples health. I believe that this is a complete scam. They debit your account and then don’t send meds. Do not use this service ever.

So the only positive to this was the price… kind of. It took 8days to receive the medicine because they wanted an extra $30 to send the script to local pharmacy. So I paid $40 for two pills (which isn’t horrible without insurance) but took over a week to receive them. I’ve used other services where meds were provided 2hrs later without an up charge. Don’t know if I’ll use the service again. Has to be a faster way.

Thanks i am happy i will treat my malajma

I am writing this review to express my extreme dissatisfaction with RedBox Rx's service. Despite making a payment and being promised a timely delivery, my crucial medication has been severely delayed without a satisfactory explanation or resolution. This delay is not just an inconvenience; it's a matter of my mental health, which has been negatively impacted due to the unavailability of my prescribed medication. The lack of effective communication and resolution from RedBox Rx has left me feeling neglected and distressed. As a customer relying on their service for essential healthcare needs, the experience has been unacceptable and distressing. I urge potential customers to be wary of relying on RedBox Rx for timely medication delivery.