Benj N.
The service was fast and accurate.
The service was fast and accurate.
Response from RedBox RxFeb 2, 2024
Hi Benj! Thank you for sharing your experience.

Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Benj N.
The service was fast and accurate.
Response from RedBox RxFeb 2, 2024
Hi Benj! Thank you for sharing your experience.
LM
Do not trust this service! I paid $40 total (medication and consultation) and received nothing. They claimed there was no tracking info and to wait 10 days before contacting them. I never received anything and a couple weeks later I called and emailed. An extremely unprofessional and rude customer associate emailed me back named, Jennifer. She emailed me almost instantly with tracking information that said it was delivered almost 2 weeks ago. I asked where it was delivered to because where I live is tricky receiving packages and that’s why I wanted a tracking number, which was promised to me. She just sent a screen grab that it was dropped off with the receptionist or front desk person. I didn’t mind repaying the $20 to get my medication because I really need it, but I want to ensure that it wasn’t going to come out of my refill for the next month to avoid paying $69 for another consultation. This seems like a big scam. The reason being is a woman claimed, she never got any of my emails for last two days asking these questions. Then she didn’t even answer my question when she emailed me back. She said it would have to be ordered again at my expense. That isn’t what I was concerned with. I wanted to make sure it doesn’t come out of my refill. I don’t think that this is a real company. There’s no company on earth that treats our customers like this. Proceed with great caution.
Response from RedBox RxFeb 2, 2024
Hello LM. Thank you for bringing this situation to our attention. This is certainly not the level of service we want to provide. Please reach out to me directly at 844-733-2697 and I will make sure you are taken care of. Mary H.
Brenna M.
I don’t have health insurance through my work yet because I missed the last enrollment period, so I was on Google searching how to quickly/easily get hydroxyzine prescribed for insomnia (I had this script a few years ago) without having to jump through a million hoops and wait 3 months to see a GP in person. Came across RedBox Rx and was somewhat skeptical because it seemed too good to be true. I paid for my video consultation and met with the doctor (don’t remember her name right now but she was great!) and told her I used to take hydroxyzine for sleep and occasional anxiety and that I didn’t have insurance or access to a doctor right now, but that my lack of sleep was affecting my daily life. She asked me a few more questions but the whole video visit was no more than 3-5 minutes which is exactly what I was hoping for, so quick and easy! They sent the prescription through the website, I reviewed it to make sure it was the mg dose I needed, then paid for it and it arrived in my mailbox maybe 5 days later. They have auto-refills which is great, but also sends you an email when it’s almost refill time to give you the option to snooze (delay) your refill for another 2 weeks if you don’t need it refilled yet. I used this feature as my meds can be taken 1 or 2 at a time and I had primarily been taking 1 every night, so I still had plenty left when my first refill came around. I decided not to delay it again and received my first refill in the mail today, just as efficiently as the first one! I didn’t mean for this review to get so long, but I read some of the 1 star reviews and couldn’t understand what happened because my experience was so great. I would definitely recommend RedBox Rx for anyone looking for affordable and convenient prescriptions :)
Response from RedBox RxFeb 2, 2024
We appreciate you taking the time to share your experience Brenna. We always strive to provide exceptional service and are so glad you have found our service helpful and convenient. We are proud to have your recommendation.
Joel
Easy process. Quick and simple to use. Very affordable and good service.
Response from RedBox RxFeb 2, 2024
Thanks Joel! We appreciate your feedback!
Alondra W.
The doctor responded and assessed my symptoms quickly. They mailed my medication directly to my home, which arrived in a couple of days. Using this service saved me time, money and was a great relief to get the help I needed without having to leave my home. I will definitely use this service again! Thank you Redboxrx!
Response from RedBox RxFeb 2, 2024
Thank you Alondra! Service is our top priority. We are honored to be part of your wellness journey!
Kim D.
Easy process. Quick and simple to use. Fast process too. I placed my order, and someone reviews it within 24hrs or less. And the item is shipped the next day. Got a prescription for tretinoin. Second time using this app/website. They charge you each time you “consult” with a dermatologist just like you would get charged each time you see a specialist. And of course you pay for your prescription without insurance.
Response from RedBox RxJan 31, 2024
Hi Kim. Thank you for your feedback. Once you know what treatment is best for you, simply request a treatment plan that included automatic refills. Then you won't have to have a consultation each time you need your prescription filled.
Margaret G.
I had trouble trying to unlock my camera and mic for my appointment but was able to speak with the doctor by phone. Dr Molly F. Was very patient, professional , and knowledgeable about the medication prescribed for me. Dr. Molly F. encouraged me to call or email if I have any questions.
Response from RedBox RxJan 31, 2024
We agree, Margaret. Dr. Molly is wonderful. Thank you for sharing your experience!
laura T.
The doctor are great , the meds are affordable and life saving. Great company
Response from RedBox RxJan 30, 2024
Thanks for sharing your thoughts Laura. We are happy you made us a part of your healthcare team!