RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Akeen M.
Feb 6, 2024
I need to hear back from someone…
I need to hear back from someone please. Post office stated that you guys sent it to the wrong address... The post office claimed the address was wrong and sent back. However, it was delivered the following day.
Response from RedBox RxFeb 7, 2024
We will ship to the address that is displayed within your RedBox Rx account so you want to make sure that information is complete and accurate. If you need to make any changes there is a link to request updates. Please note that it may take up to 5 days for the information to be updated, but if you need it done immediately, please reach out to us by phone at 844-733-2697 and will can expedite your request. Tracking for your order shows that it was delivered to a mailbox on 2/6/24.
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Valerie G.
Feb 6, 2024
scam company
scam company! They will not remove your card and will not process any refunds! They may take money out continually!
Response from RedBox RxFeb 7, 2024
We'd be happy to help you remove your credit card from your account Valerie. Please send us an email at [email protected] or call 844-733-2697. We'd be glad to assist.
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Laini S.
Feb 6, 2024
So far so good
So far so good, much easier than other online pharmacies like wisp and lemonaid for basic things like skin care. Also much cheaper. I’ll update if anything changes
Response from RedBox RxFeb 7, 2024
We know that price is important and time is valuable. We are so glad that you saw the value in our services Laini and appreciate you sharing it with others.
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Brett B.
Feb 6, 2024
Unfriendly, indifferent provider.
Provider met with me for less than 10 minutes — dismissed my concerns, said "good luck" and ended the call. She made judgmental facial expressions during my responses. All of the symptoms I discussed were consistent with ADHD and she failed to recognize that anxiety can be a result of it.
Response from RedBox RxFeb 7, 2024
Brett, providing exceptional service is very important to us. I am truly sorry that you felt dismissed and not listened to. I will ask that your visit be reviewed by our clinical team to ensure this does not occur again. We also have a guarantee that your visit fee will be refunded if the provider is not able to prescribe treatment. You should be receiving an email soon confirming your refund. If you have additions concerns or feedback, please reach out to us at [email protected] or at 844-733-2697.
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Garrett S.
Feb 6, 2024
I accessed the site on Friday evening
I accessed the site on Friday evening. Information on the site implied that my order would be processed on Saturday but it was not. It took till Monday afternoon for my order to ship. A little disappointed.
Response from RedBox RxFeb 7, 2024
Hello Garrett. Thank you for your purchase and for sharing your experience. I see that you selected FedEx Express shipping and made payment on 2/5. The order is expected to be delivered by the end of the day today (2/7). If your order is not delivered as expected, please reach out to us right away.
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Melissa
Feb 5, 2024
My issues were reviewed and shortly I…
My issues were reviewed and shortly I was prescribed what I needed. Just waiting for my medication to arrive, but I would highly recommend it because it seems pretty simple and time saving.
Response from RedBox RxFeb 5, 2024
Thank you for sharing you experience Melissa! Tracking information is available in the treatments tab of your RedBox Rx account within 48 hours. If ever you don't have tracking within that time, give us a call and we will get that updated.
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Joyce D.
Feb 4, 2024
I COULD NOT GET THE DRUG I NEEDED.
I COULD NOT GET THE DRUG I NEEDED.
Response from RedBox RxFeb 4, 2024
Hi Joyce. I'm sorry you haven't received the treatment you needed. We'd love to assist. Please give us a call and we will do everything we can to help. We can be reached at 844-733-2697 Monday through Friday 8am-5pm CST and weekends 11am-3pm CST.
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Mary V.
Feb 3, 2024
Request was fulfilled however took…
Request was fulfilled however took several days longer than expected. Additional questions and actuallyy filling took more than 2 days each ...very long lag times Prices reasonable
Response from RedBox RxFeb 3, 2024
Hi Mary! Thank you for your honest feedback. We are aware that in some states it has been taking longer than the typical 24 hours to have evaluations completed. This is not our expectation and we are adding more providers to prevent that from happening in the future. If you pay for your treatment by noon Monday through Saturday most orders ship the same day. I apologize if specific circumstances caused delay in your order.
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