Emily A.
Love how fast it is!
Love how fast it is!
Response from RedBox RxApr 24, 2024
Glad to hear it Emily!

Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Emily A.
Love how fast it is!
Response from RedBox RxApr 24, 2024
Glad to hear it Emily!
Constance W.
First time I used Redbox and completely satisfied! I filled out the online consultation which was very thorough and that impressed me. Then less than 24 hours later I had an approval from a doctor for migraine medicine. Having no insurance at this time this was easy and safe. I will use Redbox again.
Response from RedBox RxApr 24, 2024
We appreciate you sharing your experience Constance. We are glad we could help with your migraines and you didn't have to hassle with an in person appointment or insurance.
GSM
Quick and easy to use. The provider was excellent. Thank you so much!
Response from RedBox RxApr 24, 2024
Thank you for your positive review!
Joe
The whole experience was made very easy and fast. I wasn't surprised by the expertise, but the consultation was so very comfortable and informative. That I hadn't expected. My needs had a time-sensitive aspect, which the RedBox people respected and helped me with. I highly recommend RedBox, they care.
Response from RedBox RxApr 24, 2024
We really do care Joe. Thank you for sharing your experience and for trusting us with your care.
Bre K.
So I’ve been on & off antidepressants (& other medications) for my mental health conditions for years. This was not my first time using a telehealth service. But this service clearly is just a money grab & DOESNT really care about helping people or getting them the medicine they need. When I was checking out it said there were appointments available in my area for the next day. However, after checking out it only showed available appointments starting 2 days later. Nevertheless I went on to schedule the appointment which was for today. I didn’t receive any email or text reminder for my appointment & missed it. I didn’t receive a link to the appointment (which is unusual), no further communication at all. So they expect you to remember to login to their website online for the appointment. No sooner than when the appointment was missed they made sure to email me AFTER I missed the appointment though, after they took my money & no service was rendered. Additionally, when I was checking out I changed my treatment plan to one treatment instead of the previously selected 3 auto-refills. But even after checking out, the treatment plan provided for the appointment still reflected a request for 3 auto-refills after I checked out. I couldn’t even fix it again after having changed it before checking out when the change wasn’t reflected. Overall, not impressed with the service & highly disappointed. The whole experience gave “money grab” and it’s a shame because I really do need the medication I was trying to be seen for. Not sure if I even want to give them another try after already spending my money and receiving no help, no communication, & feeling scammed in 2 ways after checkout. I might have to just dispute the transaction with my bank and move on, there are other great telehealth services out there that actually do care about helping people and take mental health seriously. Additionally, the questionnaire was very long and the system expects me to re-input all that information again to make a new appointment, seems like a waste of time & energy that I do not have.
Response from RedBox RxApr 24, 2024
Bre, I am sorry to hear about your experience and that we made you feel like we did not care. The lack of access to quality care is one of the primary reasons our company was started. Our team truly cares about mental health and the quality of the care we provide. If you have been a patient of ours previously you may have received a direct link to connect to a video consultation with your provider. Currently the link is located within your RedBox Rx account. This provides more security to our patients as you must be logged into your account to join a consultation. I apologize if we did not communicate that clearly to you in the emails / texts that were sent prior to your appointment. I'd be happy to you set up with another consultation. Please reach out to our patient care team and we would be happy to help.
kev S.
After looking at a few different Telehealth options I chose RedboxRx because the treatment plans and pricing were all spelled out and simple to understand. My doctor prescribed me my sleep meds and they shipped immediately
Response from RedBox RxApr 24, 2024
We believe in transparent pricing and are glad you found that to be the case Kev. If anything is ever unclear, please reach out to our patient care advocates at 844-733-2697 for clarification. We are happy to help!
Beth T.
Very easy for online procedure. Quick response. I will not use or recommend red box for dispensing the medication as I paid 25.00 for a 6.64 medication I can’t get locally. The initial charge is fine 39.00 but 25.00 for each script regardless of what they are is unacceptable. I appreciate your service but not at that cost
Response from RedBox RxApr 24, 2024
Thank you for your feedback Beth. The full cost of our consultations are $69 but when you choose to have your medications shipped to your address, we cover a portion of that consultation fee for you. In this case you paid $39 for your visit and $25 for the prescription, a total of $64. You always have the option of selecting another pharmacy to have your prescription electronically prescribed to, but would be responsible for the entire visit fee. That route your total would have been $75 so we were able to save you over $10 and you have the added convenience of avoiding the line at a retail pharmacy.
TaShya W.
Great company to buy medicine from!
Response from RedBox RxApr 24, 2024
Thanks TaShya!