D V.
Fast and easy!
Fast and easy!
Response from RedBox RxApr 26, 2024
Wonderful! Thank you for sharing your experience!

Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,324 approved reviews, newest moderated first
D V.
Fast and easy!
Response from RedBox RxApr 26, 2024
Wonderful! Thank you for sharing your experience!
jackie W.
Just filled my second prescription through RedBox Rx and I cannot get over how easy it is. I had a video consultation and the provider was extremely patient and professional. All my concerns were addressed and the prescription was filled. No long wait for an appointment and much time out of my day. I highly recommend.
Response from RedBox RxApr 26, 2024
We appreciate your recommendation Jackie. We are proud to be part of your healthcare team!
Ze H.
People with mental health concerns like depression or anxiety can't get meds but they sell those if u want, just not if u may need ... I had a terrible experience. Paid for a ADHD and anxiety meds, was denied both because she says I take too many medications and I don't take any medication I was trying to see how those medications would work for me to see if they could help me. Even though I have no history of depression and physical exams are very well . I just face anxiety and was hoping it could help. Why would they promote something they are not willing to do? So they only want to give meds for people who does not have any issue so it could claim as it works? I've lost money I paid for 2 consultation and the same doctor denied both . It was so extressing, frustrating. I felt abused
Response from RedBox RxApr 24, 2024
Patient safety is very important to us. Sometimes it is not appropriate to prescribe medications due to other medications or medical history. I'm sorry our providers were not able to provide treatment for you Ze. Our policy is if our providers are not able to give a prescription to treat your condition, we offer a refund for the visit fee. Please contact us at 844-733-2697 and we would be happy to process that for you.
Rodguer S.
In a two or three steps and that’s it! God, that was magic! I highly recommend it.
Response from RedBox RxApr 25, 2024
Thank you for your recommendation Rodguer!
Rob
Very disappointed. Waste of my time. Initially they show you a better deal (than I was getting elsewhere), but it's not real. When it comes time to actually pay, the price is $0.50 more per pill than originally shown! * Here's the details if you like: At the outset, they offered me several options, including 90 days (90 pills at $1.50 per pill) or 180 days (180 pills at $1 per pill), which is what I selected. It was a good price. So I proceeded with the consultation. * But 12 hours later, after the RX had been written and I was told to go pay, I saw that they had only prescribed 90 days (at $1.50 per pill.) There was a lot of canned info/warnings provided, but no explanation of why they were only giving 90 days. So I called and spoke to Jackie. She was understanding and did some research and said it would be remedied and watch my email. When it came, I went onto site but still only 90 pills at $1.50 per pill. So I called again and got Jackie again. She reviewed and could not figure out what had happened, except to say that it was still 90 days but now they were allowing 4 refills. But the price was still $1.50 a pill. So then she put me through to "provider services." That was rough because it was an overseas connection and very hard to hear, kept breaking up. The guy was very kind though and did some research and eventually told me that their protocols only allow 90 days at a time, and so when the request came from Jackie, they could not change it to 180 days, but they did make it 4 refills. But I would still be paying $1.50 per pill. Since I can easily get it for less than $1.50 per pill elsewhere, this turned out to be just a big waste of time. * Note: had they been honest at the outset and not offered me the 180 pill option (at $1.00 per pill), I would have just moved on and saved myself a lot of time. If 180 days is not allowed according to their protocols, why is it even mentioned? You think it was to get me to invest my time, with the hope that when it comes time to pay and they then make it $1.50 per pill instead of a $1.00, I just go along because I have put in so much time? Call me cynical, but this kind of thing happens so often on the internet, I believe it is not an oversight...it is done intentionally by the marketing department. Very sad. Do they really expect me to trust them after this? * -- I'm responding here to Redbox's reply. It really doesn't address the two fundamental problems: 1. lack of transparency from the outset 2. pricing the 180 day supply at $1.00 per pill and the 90 day at $1.50 per pill and using the cheaper price as a lure to get you to go thru the process but not ever really meaning to give it to you. I might be a bit more accepting of their explanation if the price differential weren't so great. And, in this case, when I asked, they did change the rx to allow for up to four refills. So I can get my 180 days, but it will end up costing me $90 more. There is just something wrong about that!
Response from RedBox RxApr 24, 2024
Thank you for your honest feedback Rob. I'm truly sorry that we were not able to resolve this for you. We do offer the treatment that you listed as your preferred. Our licensed prescribers do review all the information you provide and must prescribe treatment that is safe and appropriate for each patient. Unfortunately sometimes certain conditions, history, or medications require the provider to give a treatment plan that differs from your preference.
Latasha M.
Don't like anything about it thus far. I was told I would get a 3month supply 90 pills for $45. Then it was changed to 45 pills for 30 dollar & being told to break them in half to make 90. Sounds like complete bull.
Response from RedBox RxApr 24, 2024
Thank you for your feedback LaTasha. We have many treatment options available. Your provider will prescribe the medication at the dose most appropriate for you. In this case the best dose is half of a tablet. Forty-five tablets is a 90 day supply. If you have additional questions please reach out to us at 844-733-2697.
Lynn B.
The visit is quick, easy and reassuring. Danielle is the best! She makes you feel great and is very thorough in her assessments. Thank you so much Redbox and Danielle! L. Burke
Response from RedBox RxApr 25, 2024
Thank you for sharing your experience Lynn. I'm so glad Danielle took excellent care of you!
Kimberly F.
The app was great
Response from RedBox RxApr 25, 2024
Thank you for your feedback Kimberly! We continue to make improvements to our app so patient experience will get even better soon!