RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Valentina D.
Jun 5, 2024
Paid for overnight shipping on Monday…
Paid for overnight shipping on Monday morning. Getting meds Thursday by 8pm, four days of agony later. Not okay.
Response from RedBox RxJun 7, 2024
We are very sorry for the delay in your treatment. Unfortunately, it looks like the order was processed after the FedEx cutoff on Tuesday when we received the prescription. It was then sent out the following day (Wednesday) and arrived on Thursday. If ever you are needing a prescription right away, patients always have the option to choose their local pharmacy as their preferred during the questionnaire portion. This way they can start treatment right away. Once again, we are very sorry for the delay in your treatment and hope you get to feeling better soon.
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Andrea G.
Jun 5, 2024
Highly satisfying experience
I highly admire how efficient and quick Redbox operates! Both times I’ve used them they’ve made my experiences hassle-free and safe! Very satisfied! I’ve only used them for an acne consultation, in which I got prescribed appropriate treatment, and for a prescription on a lash treatment.
Response from RedBox RxJun 5, 2024
Thank you for your kind review Andrea. Our goal at Redbox Rx is to always strive to provide quick and easy access to quality healthcare for our patients. We are so glad you've had satisfying experiences both times you've used our service, and we hope to keep providing you with excellent service in the future.
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Kylie
Jun 5, 2024
Nurse was great
Nurse was great! I've used their services before. Shipping is a breeze.
Response from RedBox RxJun 5, 2024
Thank you for your kind review Kylie. We are so glad you had a good experience with your provider, and you have returned to us for your healthcare needs.
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Molly
Jun 4, 2024
Don't use! They only care about taking your money
I have never been treated so poorly. Wouldn't recommend using redbox rx. Everyone should try Amazon Clinic. I will never use redbox rx again.
Response from RedBox RxJun 5, 2024
We are very sorry you had a poor experience with us Molly. If you would like to give us a call at 844-733-2697, we would like to hear about your experience and have the opportunity to try to make things right for you.
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Di
Jun 4, 2024
Easiest way to get meds
Easiest way to get meds! I ordered on friday and recv'd notification that night that the doc approved the script. Saturday recv'd tracking notification (though it hadn't shipped). So, checked tracking again Monday (same thing) but then, meds were delivered that afternoon! Impressive service and speed! Just wish it was a little cheaper but compared to the other sites, this was the cheapest.
Response from RedBox RxJun 5, 2024
Thank you for your kind review Di. At Redbox Rx, we do our best to provide quick and easy access to quality healthcare for our patients. We do our best to make sure the process of getting your prescriptions is as simple and painless as possible. We hope to serve you again in the future.
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Will James “.
Jun 4, 2024
Excellent service
Excellent service I was able to schedule an appointment with a psychiatrist talk about my condition, honestly and openly the psychiatrist ‘Perry’ seemed generally concerned about my conditioned and we had an open conversation and I was prescribed something to try not the highest dosage and not the lowest dosage and if it’s working, I can come back and get a higher dosage at the same level or decrease it. I am very happy with this service.
Response from RedBox RxJun 5, 2024
Thank you for your kind review Will. At Redbox Rx, we strive to provide these types of experiences for all of our patients. We are sincerely glad you had a good experience with your provider, and we hope that Redbox Rx can continue to serve you in the future.
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deidra N.
Jun 4, 2024
Very convenient quick unlike telemd
Very convenient quick unlike telemd
Response from RedBox RxJun 5, 2024
Thank you for your review Deidra! At Redbox Rx, we do our very best to provide quick and easy access to quality healthcare for all of our patients. We hope to serve you again in the future!
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Caren R.
Jun 4, 2024
Ordered and paid on May 24 and got text…
Ordered and paid on May 24 and got text after text saying I needed to complete the payment. I did a chat with them and they said I had paid and to ignore the texts, which kept coming. Then I called 10 days after ordering and was at first told they were out of the product, for which I was never notified. Then I was told never mind, they had the product but needed to check with the office that would be sending it. And the customer service person was so rude! I have still received nothing and heard nothing so my next step will be to cancel the order and never order from them again.
Response from RedBox RxJun 5, 2024
We are sorry you had a poor experience with us Caren. Unfortunately, no system is perfect and technical difficulties can happen. Thank you for lettings us know so that we can continue to make improvements. It looks like there were some miscommunications going on between Redbox and the facility filling the prescription for which we sincerely apologize. The facility filling your prescription let us know they had a delay in receiving the product you ordered, but they would be able to ship out your order the very next day. A member of our Patient Care Team reached out to you to let you know when it would be shipped out to you. We are very sorry for the rudeness of our team member as well as the delay in receiving your prescription. If you would like to reach out to us with any other questions or concerns with your order, we would be happy to help. You can reach us at 844-733-2697.
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