RecoverychipReviews of recoverychip.com

Response from RecoverychipOct 27, 2025

Thank you so much for your continued loyalty and wonderful review! We're honored that you choose us year after year for your medallions. Your kind words about our communication and service mean the world to us. We truly appreciate your recommendation and look forward to serving you again!

Response from RecoverychipOct 27, 2025

Thank you so much for your heartfelt review, Frances! We're thrilled that you enjoy our selection of sparkling medallions and that our ordering process is so simple for you. It's wonderful to know you're having fun browsing our collection. Your support means everything to us!

Response from RecoverychipOct 26, 2025

Hi Larry, thanks for your order. The other coins shipped separately (2 more shipments) one is custom engraved so comes from the manufacturer (shipped 10/22) and the other shipped 10/24 I think you'll see both towards the end of this coming week. There are emails going out to keep you informed of their ship dates.

Response from RecoverychipOct 27, 2025

Thank you so much for choosing us and for your wonderful review, Philip! We're thrilled to hear that your coins arrived quickly with helpful text updates and that you're pleased with the excellent quality and consistent sizing. Your satisfaction means everything to us!

Response from RecoverychipOct 27, 2025

Hi Louis, thank you for your feedback. We sincerely apologize for the poor communication regarding your coin refund. You're absolutely right that we should have informed you immediately when the item wasn't available rather than processing the refund without explanation. We understand this put you in a difficult position with your timeline needs. We've taken note of this communication gap and are working to improve our customer notification processes. If you need assistance finding an alternative coin solution, please don't hesitate to reach out to us directly. Thank you for giving us the opportunity to learn from this experience.

Response from RecoverychipOct 27, 2025

Thank you so much for your kind words, Harry! We're delighted to hear that we make it easy for you to restock your group's token supply and that you can rely on our quality. Your support means the world to us, and we appreciate you!

Response from RecoverychipOct 27, 2025

Thank you so much for your wonderful review, Rootie! We're thrilled to hear that you're satisfied with your custom pieces. Making sure everything is perfect and that our customers are happy is our top priority. We truly appreciate your trust in us!

Response from RecoverychipOct 27, 2025

Thank you so much for your heartfelt review, Debbie! We're incredibly honored to have been a part of your son's one-year clean anniversary celebration - what a meaningful milestone! We're thrilled the coin arrived on time and that he loved it. Wishing your son continued strength and success on his journey!