Ryan S.
WARNING
WARNING: DO NOT PURCHASE FROM THIS COMPANY. The website they use WILL alter your address. The supplier will take your hard earned money and not provide the product, nor a refund. I was told my recovery chips 16 and 17 years were delivered to an address that does not exist. Supplier attempted to blame me the customer for entering my address incorrectly. Which obviously would never happen. If I could give this company a zero star, I would!
Response from RecoverychipJan 11, 2026
For clarity and accuracy: we do not alter customer addresses. The order was shipped exactly to the address entered by the customer at checkout. USPS accepted that address, transported the package, and confirmed delivery. As a courtesy, we also contacted USPS directly and obtained GPS confirmation of delivery to the address provided. Only after delivery was confirmed did the customer advise that the street type entered (“Road”) was incorrect and that their actual address ends in “Place.” Address entry errors unfortunately cannot be corrected after a package has been delivered, and once a carrier confirms delivery to the address supplied by the customer, the order is considered fulfilled. We regret the frustration this caused, but the claim that we altered an address or withheld a product or refund is factually incorrect. We encourage customers to carefully verify their shipping details at checkout to avoid situations like this.