An absolute scam and false advertisement. These b*stards steal pictures from other companies and post them as their own. The doll we recieved was in no way close to what I ordered for my daughter. I filed a fraud claim with PayPal and the company offered me 20% refund but I escalated the claim with PayPal and they agreed to a 100% refund but I have to pay the damn shipping. Absolute horse 💩
LO
Lorie
I don’t even want to give it one star
I don’t even want to give it one star. The god awful doll I got in the mail was nothing like what is on their website. This was a gift for my niece from my mother, cause she comes home every day from school, telling about her friend letting her babysit her reborn doll. So my mother saved up the money to surprise her with this. $120.00, which is not easy to come by at 70 years old and only drawing social security. This is the comment they sent me. And after this comment I sent another telling them that I want a complete refund still no answer back. So I will send this to the Better Business Bureau. It may or may not help. Just wish I had seen these reviews before I ordered it for my mother and niece. 🤬 Also the picture next to my name has the doll they sent me. Wish I could put both pictures on here.
We apologize for any inconvenience caused.
Upon checking your order information, we can confirm that the doll you received is the same as the one you ordered. However, please note that due to the handcrafted nature of our products, there may be slight differences between the real dolls and the pictures on our website. These differences are unavoidable, especially when the dolls are dressed in different outfits.
If you are not satisfied with your purchase, we are willing to offer you a 10% compensation of the value amount. Please let us know if you agree. We appreciate your feedback and look forward to hearing from you.
Best regards,
Contising
DI
DitDit
My seven year old granddaughter’s disappointment
My seven year old granddaughter whom lives with my wife and I has many nice dolls, some my wife has bought and others from friends and family. I decided to gift her something different, upon a little research I decided on Reborn art dolls for the same reason as the rest of the purchasers. My granddaughter was so excited about picking her very own life-like full silicone doll that she fell in love with her immediately. After three weeks of bragging to her friends and setting up her bedroom anticipating delivery of her baby, the day is here and she’s opening up the package. I never experienced the horror on her face before, she was so disappointed with her baby. It was totally different than what she had picked out, I was shocked as well. The arm placements, hair, not able to drink and pee were all the important features that made this baby appealing to her. Like everyone else I tried reaching out as well, but the run around and total lack of acknowledgment they may have made a mistake, they even took down their write a review page. I’m so thankful my wife and I has taught our granddaughter to appreciate everything that is given, even if it isn’t what you originally wanted. She has eventually fell in love with her baby and is her favorite, I’m thankful she is a wonderful kid, but Rebornartdoll will never get another cent from me as my granddaughter will get another doll from another company. I learned a lesson to do extensive research the next time.
SH
Susan H.
DO NOT ORDER FROM THIS SITE!
DO NOT ORDER FROM THIS SITE!
KE
KE
FEAUD FRAUD FRAUD
Completely fake company, with fake reviews on their site. The scary creepy doll I got looks NOTHING like the pics on their site. Their customer service had the Gaul to offer me a 10% refund. I wish trustpilot allowed us to upload pictures.
KL
Karen L.
This company is a total fake
This company is a total fake, false advertising and horrible customer service. If I could give them zero stars I would. Do not order from this company. What you think you order is not what you receive. Stay clear.
KK
Kylie K.
The doll is nothing like the photo
The doll is nothing like the photo. It is made from hard plastic. You can buy a doll like this anywhere for a lot less.
Do not buy from this place you will be disappointed. Like my granddaughter.
Will not replace or refund it.
LC
Linzy C.
Samming cruel ppl
This is the worst, my little girls heart broken!! The absolute state of this scary looking piece of plastic that looks nothing like the doll we payed for and payed extra for eyes to open and close. It has no hair a stuffed body is supposed to be silicone, asda would of been a better option. Offering me 100percent refund no chance. This is being taken ALOT further. One big scam absolutely disgusting