Re-BathReviews of rebath.com

BUYER BEWARE: Re-Bath KNOXVILLE TN -used the old “Bait and Switch” on me. They gave me a written proposal for a “zero barrier” shower, I signed the contract and gave them my credit card. 5 (FIVE!) days later I received a TEXT message that said they can’t warranty what they proposed, and suggested something entirely different. My salesperson was embarrassed and apologized as it wasn’t his fault. Be VERY careful when trying to do business with this company. Cannot recommend a company that does business like this.

MASTER BATH REMODEL We went into this project with hopeful expectations, and we were not disappointed. Greg Eltherington was our project manager/installer, and he was amazing! He walked in and first explained what the process would be like, and immediately got to work. All the trades that worked with him were fabulous. Every day when Greg left he made sure that everything was clean as possible. He always had a big smile on his face- as did all the guys. Fast, clean, professional, what more could anyone hope for! Our bathroom is lovely, and my husband and I would wok with these guys any chance we could have.

I wish I could give zero star. This remodel has been a nightmare from day one. Look at the pictures they will tell the story. They threatened to take me to court if I didn't pay, but they were not done with the project. Lowe's said not pay until they were done. It took 72 days to complete this nightmare of a remodel. The bathtub walls are still not even. The door is still loose from the damage they created. The toilet sits uneven, and they put in a new subfloor. I don't know, maybe shims? The drywall that they patched is wavy and very noticeable that it does not match the walls. They damaged the walls because nothing was wrong with them before the nightmare. Never again, and I would not recommend you spend a penny with this company. I hate going into my bathroom. That is how mad I am about their work.

We went with rebath because they said that they could do in one day well trust me they cant. That was the selling point and I think that they new that it wasn’t going to happen!!

Good re bath

Takes over a week to receive cancellation refund.

We decided to renovate both our bathrooms. We had already replaced the floors and the walls were going to be addressed, so we thought that replacing both tubs and vanities would be pretty easy. How badly we were mistaken!!! Rebath sent their designer in September, his name was David, and he was a nice man! He was professional and precise, he measured everything and set the date for install in October. Said it would take 6 days. We were determined on having our master bath done first so we would have privacy. No problem he said, we'll make it happen. About 5 weeks later the items arrived and they came. Their worker came everyday at 9am and left at 2:30pm. Wow, they must have bankers hours. We asked him to stay longer to get more done and he said no. Then my husband had to help him carry the tubs and vanities because he was alone. My husband's back went out immediately. We were disappointed but still hopeful at this point. Then came the bad news: our vanity was too big for the master bathroom. The drawers wouldn't open. Turns out they had to move the closet wall back 4" . Took him 3 days of only working 4 hours each day because they had to take a lunch break of course. Then 6 days became 9 days and the job still wasn't done. Then he brought the wrong medicine cabinet. Wrong style and size and forgot to bring the second one as well. Turns out they never ordered them. Had to wait another 5 weeks. They showed up in November this time with 2 medicine cabinets. I asked them to finish master bath first. He said no. Ok...what? One medicine cabinet mirror was scratched so we had to wait another 5 weeks. Guess which bathroom they put the un-scratched medicine cabinet in? Here's a hint: it wasn't the master bathroom. So, the worker who moved our wall back screwed up the wall board, mis aligned the closet door. It wouldnt shut right and some of the fixtures were loose, misaligned or broken and loose in the wall. Guest bath wouldn't drain right because they had caulking in the drain, walls were jagged etc. Had to have them send someone else over instead of the original cause because of the problems. 5th time they came out, the new guy fixed a lot of the broken stuff but still wasn't right. Had president of company come over. showed him all the bad work. He said they did a good job but refunded us a little bit of money. We will not have them come back. Job took almost 3 months not 6 days. Our wall is still jagged from where original worker cut it to move wall back. Moulding is crooked, faucets misaligned scratches on vanity countertop etc. But we will not have them return. WE had enough. Master bathroom is still not right, and the shower caulking keeps falling out of the joints. Awesome right?! I wouldn't recommend Rebath for anything. You would probably be better off doing your bathroom DIY and just taking some Home Depot classes.

We can not reach a person at rebath to let them known a shelf in a closet they built has collapsed. We have tried everything trying we know to contact them and have failed. How can we contact rebath?