At Re-Bath, we handle every detail of your bathroom remodel from consultation and design, to selection of quality products, removal, and installation. Best of all, our licensed, insured Re-Bath teams typically complete projects in just a few days, not weeks. Design guidance. Quality products. Professional installation. Everything you need for the perfect bathroom, all from one bathroom remodeling company.
Re-Bath (rebath.com) has 77 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
rebath.com
Website
rebath.com
Category
Bathroom & Kitchen
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was a previous re-bath installer and had no experience in doing so , after three weeks training on the job ,no text book or videos I was a professional installer, then I made a mistake on the plumbing and was fired, I had little to none experience in plumbing but I was granted the title of lead installer. I was denied unemployment the reason that re-bath claimed was unsatisfactory workmanship. I’m sorry but three weeks training on the job is not adequate to do this job , so I question any of this company work or procedure, good luck with this company, high dollar remodel with no text or video or training manual
PR
Patricia R.
After contacting the Better Business…
After contacting the Better Business Bureau, the company is supposed to contact the customer. They never contacted me about complaint which is listed. After I put my review on Trustpilot, they did not contact me, only asking that I call the company. I have done that several times. Do not do business with this company. There are many other companies out there.
Patti
NA
N/A
When they team up with a TV show,that…
When they team up with a TV show,that doesnt make it cheaper! Theyre $25k++++.If you ONLY want the wet area done,wxpect to pay $20K++++.
DB
Diana B.
My tub is letting loose
My tub is letting loose. Called Rebath 4 Times to come and check why. The operator takes my message but no reply. I will call them every single day till they’re sick of me.
Response from Re-BathAug 21, 2026
Diana, thank you for reaching out and sharing this. We understand how frustrating it is to be waiting on a response for an issue like a loose tub, especially after multiple calls. Please reach out to our local office directly, or ask to speak with a manager, so we can make sure your issue gets the prompt attention it deserves.
BA
BARRY
We purchased a frameless shower door…
We purchased a frameless shower door installation through Home Depot, which was subcontracted to Re-Bath. Unfortunately, what should have been a straightforward project turned into a months-long process involving multiple installation attempts and significant inconvenience.
After the initial installation, the shower leaked. Re-Bath returned and ultimately replaced the entire glass door, but the leakage problem remained.
I provided video documentation showing where the water was escaping. Based on that information, the glass door manufacturer recommended several potential corrective measures, including adding a bulb seal between the doors, installing a dam strip at the bottom of the door, checking the stationary panel caulking, and verifying the threshold slope.
When the installer returned for the third attempt, the first item investigated was the threshold. Interestingly, the threshold had been checked during the original site survey and measurement as well as a previous installation attempt yet no concerns were raised at that time. After further evaluation, it was determined that the threshold was part of the problem so I had it corrected before allowing the project to continue.
Following the threshold correction and the addition of the recommended bulb seal and dam strip, the shower no longer leaks.
While I am glad that the leakage issue has finally been resolved, it took three installation attempts, replacement of the door, additional modifications, months without normal use of the shower, and considerable effort on my part to reach this outcome.
What is particularly disappointing is that I have had other frameless shower enclosures in previous homes that functioned properly without the need for added bulb seals or dam strips. My expectation was a professionally installed frameless shower door that performed correctly from the beginning, not one that required multiple corrective measures after repeated installation attempts.
In the end, the problem was eventually resolved, and I appreciate the individuals who continued working toward a solution. However, based on my experience, I would not recommend this Re-Bath for a frameless shower door project, nor would I choose to purchase a similar installation through Home Depot again.
Response from Re-BathAug 21, 2026
Barry, thank you for the detailed account and for documenting the process so thoroughly. We understand how much time and effort went into reaching a working solution, and we're glad the leakage issue is now resolved with the shower functioning as it should. We also recognize that a project of this length, with multiple attempts along the way, isn't the experience you expected from the start. Please reach out to our local office directly so their team can review your case and address any remaining concerns.
CL
Carrie L.
I worked for Re-Bath (Panama City…
I worked for Re-Bath (Panama City location), and I strongly recommend doing your research before signing anything.
Commissions were reduced through chargebacks that were not clearly explained, sometimes calculated at full retail pricing, sometimes over retail pricing. In multiple cases, this resulted in little to no pay—even after generating significant sales.
There was no consistent transparency in how earnings were calculated, and when I asked for clarification, I was terminated the next day. They cited “ performance”, but I had just been recognized days before for being in the “ Elite 150” nationally, and sold 21 remodels in 9 weeks. They are now refusing to pay me my remaining pay ( 17k), but they are still paying a former male employee, terminated in January.
If this is how employees are treated behind the scenes, it raises serious concerns about how business is handled overall.
Ask detailed questions and get everything in writing before moving forward.
Response from Re-BathAug 21, 2026
We understand how important clear and consistent communication is around compensation, and a dispute like this deserves proper attention. Please reach out to your previous employer's HR or management team directly to work toward resolving the outstanding payment.
MS
Mark S.
We had a very disappointing experience…
We had a very disappointing experience with Re-Bath (Lowe’s bathroom remodel contractor). My wife and I were interested in a partial bathroom upgrade, specifically a double vanity installation, associated plumbing, a new closet build, and repainting. We were not looking for a full remodel or a new tub/shower.
Despite this being a reasonable and clearly defined scope of work, our appointment was canceled (by Re-Bath) simply because we didn’t want a full bathroom overhaul. It appears that Re-Bath is only interested in high-dollar, all-inclusive projects, rather than meeting customers where their actual needs are.
This lack of flexibility and customer focus is frustrating, especially coming from a company partnered with a major retailer like Lowe’s. Not every homeowner needs or wants a complete remodel, and it’s disappointing to be turned away for a smaller, but still meaningful, project.
If you’re looking for anything less than a full bathroom renovation, don’t expect much support here. Re-Bath doesn't want your tiny money. Their only interest is getting into your home, and selling you a bunch of unnecessary work!
Response from Re-BathAug 21, 2026
Mark, thank you for sharing this feedback. We understand how frustrating it is to have an appointment canceled when you had a clear, defined scope in mind, and we want to make sure this gets a closer look. Please reach out to our local office directly so their team can discuss the flexibility of project types and how they can better serve requests like yours.
JR
John R.
John R Review
About 3 years ago, I had my bathroom remodeled with Re- Bath and at first, I was impressed with the job. The location that did the job in specific was in Tampa, FL.
I recently contacted the customer service number, and I was directed to call the Orlando, Fl location at (407) 917-4939.
The customer service representative who took my call informed me that the Tampa location went bankruptcy and it is no longer in business and that the company is under a new ownership and the Orlando location will handle all business.
Upon completion of the job, I was told by the Re-Bath Sales Representative that in the event that I have any issues in the future with the bath, I have lifetime warrantee for the job. The reason for my recent phone call on February 9, 2026, was to express my concern with the rapid deterioration of my recently remodeled bathroom.
First of all, the two shelves they installed in each side of the tub are detaching and we hardly put any stuff on them.
Secondly, the caulking that was used to seal the bottom of the tub was not of a good quality and it has mold and black spots all over. Instead of being white it is turning yellowish and we have been using the products the technicians recommended to clean the entire tub.
I was told that they will send a technician to assess the situation within 2 or 3 days since the job is still under warrantee and it has been more than 10 days since I contacted them.
When trying to contact them to address my request the call goes straight to voice mail and they do not bother to call back. This is the company that in order to gain your business offers you promises and then when you need them to file a claim or complaint they disappear, avoid you and ignore you.
With all of this being said, please be very cautious about choosing the right company to complete any type of projects for your home. I invested a large amount of money to get this project done and this is what I get in return. Please read the reviews before you decide to move forward with this company or any other.
I will not recommend Re-Bath to any one for their lack of integrity,
and high cost.
Response from Re-BathAug 21, 2026
John, thank you for sharing the details of your experience. We understand how important it is to receive timely follow-through on a warranty claim, especially with issues like shelf detachment and caulking deterioration, and we want to make sure this gets the attention it deserves. Please reach out to our Orlando office directly so their team can get a technician scheduled and address these concerns for you.