Re-BathReviews of rebath.com

Communication was amazing throughout the whole project. Met some great people that did an excellent job from first day of consult to the last day of remodel!!!!

Rob came in and did a beautiful job. A remodel I had waited 14 years on. It was a process that was done fast and efficiently. I personally feel they don't have enough options for you to select from as far as fixtures. And this was very expensive, now keep in mind this was a small bathroom.

I hired [Rebath] to redo my shower, expecting a quality job based on the discussions we had. Unfortunately, my experience has been far from satisfactory. After the project was completed, I encountered several issues that have not been resolved despite numerous attempts to contact the contractor. 1. Communication Issues: I have sent multiple messages regarding problems with the installation, but I’ve received very few responses. When I finally did hear back, the contractor was dismissive of my concerns and stated the job was done, which is unprofessional considering the unresolved issues. 2. Installation Problems: The ledge separating my shower from the tub is not properly pitched, causing water to pool instead of draining off. I also found out that the shower door was measured incorrectly, which allows water to leak onto the shower pan, potentially causing water damage. These are both basic issues that should have been addressed during installation. 3. Concerns Over Mold and Structural Integrity: Despite being told that the rotted subfloor and black mold-infested insulation would be replaced, I have no proof that this was done. In fact, I suspect only a partial repair was made to the subfloor, which is still visibly damaged in certain areas. Moldy studs were sprayed rather than replaced, which raises significant health concerns. 4. Lack of Accountability: When I raised these issues with the contractor, they refused to provide the photos of the work I requested, leaving me with no way to verify that the job was done properly. Additionally, leaks have already appeared in the ceiling beneath the shower, which suggests improper sealing or installation. At this point, I am left with a shower that does not drain correctly, potential long-term damage, and unresolved mold issues. While the contractor offered a lifetime warranty, their unwillingness to address my concerns or provide transparency makes me question the value of this guarantee. I would not recommend this contractor based on my experience.

This is a high quality product with high quality staff. Staff were responsive to our questions and complete the work within the projected time

Great service, great products, great installation, great delivery. Sean, Victor and Dustin all did great jobs. Had my shower install done in one day and I love it. Highly recommend.

This was our first experience with Re-Bath. The sales person came out day before yesterday. He came in went straight to work bathroom and started measuring. We told him we wanted a full bathroom remodel, taking out a tub and making the shower much bigger, vanity and flooring. He immediately dismissed everything we said. Wanted to make our current shower into a storage space, replace the tub area with a shower. Which he said doing that would actually give us 2 showers. Went onto say the shower we wanted was too big for the size of our home. Then the first quote, minus flooring & vanity, was large enough to do all the flooring in our house, remodel our kitchen etc. He said what we needed was something like he had in his home. We will no be using Re-Bath for anything and would not be referring anyone we know.

Remodeled shower works well!

This was my 2nd time using Rebath of the Triad. My experience was fabulous. My installer did a great job. Showed up on time and was very polite and thorough