Re-BathReviews of rebath.com

We had a very disappointing experience with Re-Bath (Lowe’s bathroom remodel contractor). My wife and I were interested in a partial bathroom upgrade, specifically a double vanity installation, associated plumbing, a new closet build, and repainting. We were not looking for a full remodel or a new tub/shower. Despite this being a reasonable and clearly defined scope of work, our appointment was canceled (by Re-Bath) simply because we didn’t want a full bathroom overhaul. It appears that Re-Bath is only interested in high-dollar, all-inclusive projects, rather than meeting customers where their actual needs are. This lack of flexibility and customer focus is frustrating, especially coming from a company partnered with a major retailer like Lowe’s. Not every homeowner needs or wants a complete remodel, and it’s disappointing to be turned away for a smaller, but still meaningful, project. If you’re looking for anything less than a full bathroom renovation, don’t expect much support here. Re-Bath doesn't want your tiny money. Their only interest is getting into your home, and selling you a bunch of unnecessary work!

We met with a Re-Bath sales rep yesterday in Rocky Hill CT. The gentleman's name was Tom Little, he was well prepared, professional in presentation with full knowledge of the Re-Bath line and options available for repurposing our wet area. Unfortunately, the major concern we had was reducing the stepping height to get in and out of the shower area could not meet our criteria. We have every confidence that shoul a potential client meet with Tom Little they will be treated knowledgeably and professionally in all aspects of a a bath remodel. Regards, Steve Sherman Rocky Hill, CT.

Albert, did a fantasic job installing our new vanity and lighting. Explained in detail on what he was doing. Even gave recommendations on were we needed to install our light fixtures so it didn't interfere with the new mirrows we were installing.

About 3 years ago, I had my bathroom remodeled with Re- Bath and at first, I was impressed with the job. The location that did the job in specific was in Tampa, FL. I recently contacted the customer service number, and I was directed to call the Orlando, Fl location at (407) 917-4939. The customer service representative who took my call informed me that the Tampa location went bankruptcy and it is no longer in business and that the company is under a new ownership and the Orlando location will handle all business. Upon completion of the job, I was told by the Re-Bath Sales Representative that in the event that I have any issues in the future with the bath, I have lifetime warrantee for the job. The reason for my recent phone call on February 9, 2026, was to express my concern with the rapid deterioration of my recently remodeled bathroom. First of all, the two shelves they installed in each side of the tub are detaching and we hardly put any stuff on them. Secondly, the caulking that was used to seal the bottom of the tub was not of a good quality and it has mold and black spots all over. Instead of being white it is turning yellowish and we have been using the products the technicians recommended to clean the entire tub. I was told that they will send a technician to assess the situation within 2 or 3 days since the job is still under warrantee and it has been more than 10 days since I contacted them. When trying to contact them to address my request the call goes straight to voice mail and they do not bother to call back. This is the company that in order to gain your business offers you promises and then when you need them to file a claim or complaint they disappear, avoid you and ignore you. With all of this being said, please be very cautious about choosing the right company to complete any type of projects for your home. I invested a large amount of money to get this project done and this is what I get in return. Please read the reviews before you decide to move forward with this company or any other. I will not recommend Re-Bath to any one for their lack of integrity, and high cost.

The crews that came out were friendly, polite, very professional but lacked in going all the way to doing a great job. For example, the electrical switches and plugs were not left flush with the wall or crooked, the toilet paper holder was installed between 2 mirrors and the toilet paper was left to sit on the floor next to the toilet. The hanger was moved but only after all the drywall and painting was completed, it’s not noticeable because we have hung a picture to cover that spot. A water line was moved and had to be run through the ceiling which is the attic, all the insulation was removed but none replaced so the first cold night the water line froze, we now run a space heater in the toilet area to keep it from refreezing and are making arrangements to have insulation added because Re-Bath said the insulation would cause moisture and black mold. Not happy with the total job but at least I now feel safe taking a shower although being disabled. That is why my wife and I spent all that money. Would not recommend them to anyone.

I am very satisfied with the service provided.

The entire experience of remodeling my bathroom to a walk-in shower was one of dealing with professional, knowledgeable individuals which made it very easy to make decisions and end up with a beautiful Walkin shower. Matthew the installer quietly and efficiently went about the process. I have and would recommend Re-Bath. Jo Ann Kramer

We hired Re-Bath to install a new shower—a project that was by no means inexpensive. Upon completion, we immediately noticed that the shower was not draining properly. Water consistently pools on the right side of the shower, and if not cleaned every few days, mold and residue begin to collect. We contacted Re-Bath about the issue, and they sent someone out to inspect the installation. The technician took photos and confirmed during testing that the water was indeed pooling—indicating the shower base was not properly leveled during installation. After that visit, we did not hear back. When we followed up, Re-Bath returned our call only to tell us the issue was our fault due to "unlevel flooring," even though they had torn out all the original flooring as part of the installation. They claimed there was nothing they could do to fix the problem. When we explained that was unacceptable, we were told the company President would be in touch. That call never came, and we’ve been left with no resolution or compensation for a faulty installation. We are extremely disappointed with Re-Bath. They have not taken accountability for their work and have made no effort to correct the issue. Based on our experience, we would strongly recommend avoiding this company. They do not stand behind their service and are not responsive when problems arise.