Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life reviews

361 approved reviews, newest moderated first

Sara
Feb 26, 2021
5 stars!
honestly, these pajamas are so freakin comfy, they fit perfectly, they're pretty. I rate this shop 5 stars!
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May
Feb 24, 2021
I love pajamas from Realsilklife
I love pajamas from Realsilklife! They feel soft and silky. The customer agent is patient and nice. I will buy some again definitely.
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Eric C.
Feb 21, 2021
Concerning company
I ordered some silk pajamas as a gift. Shipping was incredibly delayed and by the time gift would’ve arrived my spouse had already left where she was. The company was slow to respond but ultimately did respond and did refund me the money.
Response from Real Silk LifeSep 15, 2023
We're sorry to hear that you experienced a delay in receiving your product. We understand how frustrating this can be and we apologize for any inconvenience. We will investigate this further and take steps to ensure that this doesn't happen again. We want to make up for it. Please contact us at [email protected] so we can make arrangements. We appreciate your feedback and will take necessary steps to improve.
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colleen P.
Feb 17, 2021
Will not allow return of item for…
Will not allow return of item for credit. They will not provide an address to return the product that was the incorrect size. Have sent multiple emails regarding return with no response.
Response from Real Silk LifeSep 15, 2023
We apologize for the inconvenience and difficulty you experienced here. We appreciate your feedback so that we can keep improving our services and products. We didn't receive your email, we will contact you to confirm the details and try to help you solve the problem. Thank you for bringing this to our attention and appreciate the opportunity to make this right.
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Rhian
Feb 2, 2021
Poor cheap quality.Terrible customer…
Poor cheap quality.Terrible customer services. Size is wrong. waste of money..
Response from Real Silk LifeSep 15, 2023
Sorry, we can't find your order. You may mix us with another store. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact us at [email protected] so that we can discuss your concerns in more detail.
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cryer
Jan 7, 2021
Scam
Scam, wrong size and poor quality, waste your time and money
Response from Real Silk LifeSep 15, 2023
Sorry, we can't find your order. You may mix us with another store. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact us at [email protected] so that we can discuss your concerns in more detail.
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lana O.
Dec 31, 2020
Scam
Scam. Purchased $250 pajama and never received it. They only replied once that they didn’t get the money although my bank account was charged immediately. Stay away.
Response from Real Silk LifeSep 15, 2023
Sorry, we can't find your order. You may mix us with another store. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact us at [email protected] so that we can discuss your concerns in more detail.
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Patty
Dec 15, 2020
These pj’s are soft and arrived earlier…
These pj’s are soft and arrived earlier than expected. The problem is the advertisement says they have adjustable waste band. They have elastic and it is too tight. They said I could send them back. I don’t trust the company, I will keep them at this very high price. Disappointed. They are Capri length also.
Response from Real Silk LifeSep 15, 2023
Sorry, we can't find your order. You may mix us with another store. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact us at [email protected] so that we can discuss your concerns in more detail.
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