Angela M.
Wonderful
I’ve never left a review before,I have to for real silk. what a wonderful company to work with. Real silk has no chemicals and plant-based dies. Returns no problem.I just wanted to thank you real silk. Sincerely, Angela.

Welcome to our website, an online shopping online store dedicated to providing high-quality silk and cashmere clothing. We know that for you who pursue elegance and comfort, choosing a perfect piece of clothing is not only for appearance but also for the unique touch and inner quality. Women's Cashmere CollectionMen's Cashmere CollectionWomen's Silk CollectionMen's Silk Collection
Real Silk Life (realsilklife.com) has 361 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Angela M.
I’ve never left a review before,I have to for real silk. what a wonderful company to work with. Real silk has no chemicals and plant-based dies. Returns no problem.I just wanted to thank you real silk. Sincerely, Angela.
Elena M.
Had a great experience shopping at RSL, bought quite a few pieces over last two years both for myself and my family. Beautiful quality and design. Their returns service could have been better if it we’re free and to the UK address. Rather pricey to send to France. So there’s still room for improvement.
CJ B.
I ordered a silk mask and it is wonderful. The silk is very soft and the mask is adjustable, making it comfortable to wear.
Sven & Corry Z.
Auf Wunsch nach Rücksendung und Erstattung wurde überhaupt nicht reagiert. Auf der Website findet sich keine Kontaktadresse. Unseriös.
Response from Real Silk LifeSep 15, 2023
Hallo, können Sie die Bestellnummer angeben? Gerne helfe ich Ihnen bei der Lösung Ihres Problems.
Mark R.
My biggest regret is not ordering from real silk life - no, my biggest regret is giving them one star instead of zero. These people are THIEVES!!! The garments were way too small. I was told to return them for a refund. They said they never got them (the USPS website confirmed that the products WERE returned. In summary, they stole my money.
Response from Real Silk LifeSep 14, 2023
We sincerely apologize for the inconvenience and difficulty you encountered here. We are unable to track the package due to the incomplete tracking number you sent. A refund has been issued upon receipt of the complete tracking number. We are committed to providing excellent customer service and we apologize if it wasn't done the way it should have been. If there is anything else we can do, please feel free to contact us.
Lisa
I wish I had found these reviews prior to ordering from Real Silk Life. The customer service is very poor. I ordered two sets of silk panties, with three pairs per set. The first pair started to shred and separate from the waistband while trying to put it on. Per their website, they requested I send pictures and ask why I am asking for a refund. In response to my email, they claimed that they were not their product because they said the picture I provided was blue and not black. After many back-and-forth emails explaining that they were their garments and also providing a picture with their name on the packaging. They continued to argue that they were blue when they were black. It is very apparent they do not stand behind their products. I would strongly advise you not to order from this company.
Response from Real Silk LifeSep 14, 2023
Thank you for taking the time to review our services. I am sorry to hear that your experience was less than desirable and that we were not able to meet your needs. We’re committed to providing excellent customer service and would like to ensure this is reflected in all of our interactions with customers. If there are any specific details about your issue you would like us to investigate, contact us at [email protected], we respond within 24 hours during working hours. We are looking forward to hearing from you!
Liselotte
Wunderbar, exakt vier Monate, nachdem ich eine Seidenbluse gekauft und bezahlt hatte - ohne vorher die Bewertungen anzugucken - mein Fehler! bekam ich von Visacard das Geld zurück. Das war recht aufwendig, aber erfolgreich! Realsilk schickte nicht im versprochenen Zeitrahmen, ignorierte Kaufwiderruf, schickte nach ca. vier Wochen ohne Absenderadresse Bluse ohne Kennzeichnung in falscher Größe und nicht aus Seide und verweigerte Retourenschein. Leider wird dieser ehrenwerten Firma nicht das Handwerk gelegt. Sehr viel späterer Nachschlag (7.12.2024): selbstverständlich kam keine Email von Realsilk: -)
Response from Real Silk LifeSep 15, 2023
Wir haben Ihre Bewertung erhalten und bedauern, dass Sie mit unserem Service nicht zufrieden sind. Wir senden Ihnen eine E-Mail und werden unser Bestes tun, um Ihnen zu helfen.
Marsha
Bought a camisole set and wore it one time. The silk shredded. The quality is thin and cheap. Asked for a refund and they claimed I was too big for the item and that's why it shredded. Hello, I'm a tiny size 4 and the silk is thin and cheap. Don't spend your hard earned money on their products.
Response from Real Silk LifeSep 14, 2023
We apologize for the inconvenience and difficulty you experienced here. We appreciate your feedback so that we can keep improving our services and products. We will contact you to confirm the details and do our best to help you resolve the issue. Thank you for bringing this to our attention and appreciate the opportunity to make this right.