customer
I find that the products are well made…
I find that the products are well made and comfortable. There are many options for different products in a wide variety of styles and colors.

Welcome to our website, an online shopping online store dedicated to providing high-quality silk and cashmere clothing. We know that for you who pursue elegance and comfort, choosing a perfect piece of clothing is not only for appearance but also for the unique touch and inner quality. Women's Cashmere CollectionMen's Cashmere CollectionWomen's Silk CollectionMen's Silk Collection
Real Silk Life (realsilklife.com) has 361 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
I find that the products are well made and comfortable. There are many options for different products in a wide variety of styles and colors.
Cristy P.
I love my silkies purchases. Keep in mind that sizing tends more toward a smaller Asian frame. I am not and the extra large is close for me.
Robin B.
Beautiful quality silk tank top. I got 2 colors. Excellent customer service. I highly recommend!
Joerg
Paypal Käuferschutz eröffnet.Der gelieferte Pyjama ist absoluter Müll.3XL ist definit zu klein.Ärmel bis zum Ellenbogen bei ausgestrecktem Arm. Wer glaubt diesen positiven Bewertungen auf eurer Webseite? Retoure Adresse erhalten.Die Chinesische Rücksende Adresse ist eine Zumutung. So und nun ihr von realsilklife ,Schlüßelt mir mal eure China Adresse auf. soie plus & laruby & real silk life Room 705, Building 4, Huihong Financial Port, Harbin, Heilongjiang, C2, 150000 Name dürfte - soie plus & laruby & real silk life sein Postleitzahl Wohnort Straße Hausnummer Provinz Ps. PayPal kann wenig bis garnichts tun.Hier ist absolute eigene Darstellung des Falls notwendig damit PayPal etwas machen kann.Sehr aufwendig,hat aber funktioniert.Guter PayPal Service! P.s. Vielen Dank für ihre Antwort.Ich habe wie sie in der email an mich beschrieben ,den Artikel dann jetzt an die Deutsche Postanschrift wo sich ihr Lager befinden soll mit DHL incl. Sendungsverfolgung gesendet.Der PayPal Käuferschutz wurde ebenfall kontaktiert.Hoffen wir mal auf eine positive Klarstellung und Rückerstattung des von mir gekauften Artikels. mfg J.Schulz Nachtrag: PayPal Rückabwicklung hat geklappt.Danke dafür ,und Danke an Real Silk Life für die Deutsche Postanschrift wodurch die Rücksendung dann funktioniert hat.
Response from Real Silk LifeOct 21, 2024
Es war unser Fehler, Ihnen Ärger zu bereiten. Bei weiteren Fragen können Sie sich gerne direkt an unseren Kundenservice wenden.
George H.
DO NOT DO BUSINESS WITH THIS CHINA- BASED COMPANY! My XL sweater was way too small. Good luck trying to return something to RSL. Rather than facilitate return, was offered an exchange of more expensive item. Every time I requested return there was another delaying response, send us ur bust, waist, neck, arm length sizes; in addition to Tracking #, need cc of Shipping Receipt, etc! Finally, my emails were blocked, and I received return email in Chinese characters! In other words…F——— off, we’re done with you Mr Customer! Even though you have proof of returned sweater, we’re keeping your $139. Insult to injury…we’ll return only $10 of your $16.77 return shipping charges. Will report to credit card company but expecting to write off $139. RSL’s latest response to my review was “we have never blocked any customer’s emails.” I found 3 RSL email responses dated Oct 8. All these responses are in Chinese with a few snippets of English. Quoting some of the English…”sorry to inform you your email was returned”, and “quota exceed the hard limit”, whatever that means. Saved these emails if you would like to review. After Oct 8, RSL went silent. Only started receiving responses again after my Trustpilot Review. One of your responses accurately indicated sweater cost was $139, but further indicated refund would be $129. I’ve asked for an explanation, but no response yet. Can you please explain why only $129? Thx…George Hickey I do not want a refund via PayPal. I bought sweater via credit card and want refund to my credit card. Don’t use PayPal so don’t know how you could refund via PayPal. Just checked credit card and there is a refund of $129. I have asked repeatedly why only $129, when I paid $139 for sweater? All your responses to my simple request for a refund are deliberately misleading and disingenuous. Please refund my additional $10 so we both can move on from this nightmare. You already refunded $10 on my credit card on 10/8 and indicated that was all you could refund per your policy of paying no more than $10 for return shipping charges. My total shipping charges were $16.77. You also already refunded $129 on my credit card towards the $139 I paid for sweater. I’ve explained repeatedly that I’m not a PayPal member so you can’t refund me via PayPal. Since you have already refunded me twice on my credit card, don’t understand how you can’t just refund me the $10 you owe me for the sweater on my credit card again. Once you do that our transactional relationship is finally over and done forever.
Response from Real Silk LifeOct 12, 2024
The reason why the $10 is not refunded is that the system defaults to non-refundable shipping fees. So we cannot refund it again from the system. For privacy protection, we cannot directly see your bank card information. If you want us to push it to your bank card, you can send your bank card information to customer service and we will refund it. The reason why PayPal is recommended is that it can protect your privacy and is more convenient and quick.
Rebecca
I have one sweater too small and I need a return label. It has not arrived. It says quite clearly not to return from despatch address so I have to have a label.
Response from Real Silk LifeOct 11, 2024
We are sorry for any inconvenience. Our customer service will contact you to solve your problem soon.
Josephine
I bought some silk pajamas for myself and my daughter and we are both happy with our purchase. The pajamas are very comfortable and the fit was good too. It did take 2-3 weeks to receive the items but that is understandable since it is shipped from China.
Beth
Beautiful blouse. I wasn't sure what to expect but the quality is lovely and the fit is perfect.