Anncey
Go to site pre-consultation
Great site with good resources, information, medical advice and specialist reviews.
Response from RealSelfJul 8, 2026
Thanks for sharing your feedback. We're happy to hear the site has been helpful to you.

RealSelf is the largest, most trusted online resource for people wanting to learn about plastic surgery and other cosmetic procedures—and connect with top doctors and aesthetic providers. Wherever you are on your aesthetic journey, we’re here to guide and empower you along the way.
RealSelf (realself.com) has 340 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent
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Excellent

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Excellent

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Great
340 approved reviews, newest moderated first
Anncey
Great site with good resources, information, medical advice and specialist reviews.
Response from RealSelfJul 8, 2026
Thanks for sharing your feedback. We're happy to hear the site has been helpful to you.
customer
Clarity & ease of navigating!
Response from RealSelfJul 8, 2026
So happy to hear you found the site helpful! Thanks for your feedback.
Svetlana D.
My negative review of the plastic surgeon has been removed. I wonder why. I thought the whole idea of this site is to help people. Instead you are exposing them to harm, even knowing about it. Please explain.
Response from RealSelfOct 29, 2025
Thanks for reaching out and sharing your feedback. We understand how important sharing your experience is. Both of your reviews are published and visible on the site. You can find them by logging into your RealSelf profile (we won't share them here for privacy reasons). Our team has also emailed you directly with the links. We hope this is helpful.
Generic D.
Stop posting good reviews immediately after a bad one just to bury it
Response from RealSelfOct 15, 2025
Hi, Thanks for sharing your thoughts. Reviews are posted as they come in, so sometimes a positive review will be posted after a negative one, and vice versa. We aim to reflect everyone’s experience, and that means all reviews - positive and negative - get published in the order they’re received. Please let us know if we can help answer any other questions by emailing [email protected].
Ann F.
I couldn’t be happier with my facelift and eye surgery. I look and feel 20 years younger
Response from RealSelfOct 15, 2025
Thanks for sharing your feedback, Ann! We're glad to hear you had a positive experience with your surgery.
Cherry
I relied on RealSelf’s “Verified” and “Top Doctor” badges, believing they represented safety and legitimacy. What happened to me was devastating and traumatic. I would not wish this experience on anyone. It goes far beyond cosmetic dissatisfaction. The physical and emotional impact has been life changing and permanent. The doctor I found through RealSelf upsold me a package, skipped major parts of my surgery, and used unauthorized techniques that left me disfigured and with nerve damage. I now need expensive and complex revision surgeries for procedures I never wanted but was pressured into, including work that was originally promised and paid for but not performed. Before this, I was healthy physically and emotionally. My doctor falsified credentials, skills and experience but appeared on RealSelf as a verified provider. I later learned this badge is paid advertising, not proof of safety or qualifications. My doctor should never have been listed here. After I shared my story, my original one star review became visible only on my profile but was hidden from the doctor’s page, while clusters of nearly identical five star reviews remained. I did not violate any terms or request removal. My review was written to protect others from being harmed the way I was. I am now under the care of multiple specialists and can no longer compete in the sports I love. Trusting RealSelf and one of their “top doctors” has been the biggest regret of my life. It has had devastating consequences for my health, confidence, and livelihood. In my experience, RealSelf’s platform made it difficult to identify safe and qualified providers. The way it operates feels misleading and unsafe. My private medical photos were posted publicly without consent. I have also seen what appear to be other unauthorized patient images on the site. False or misleading advertising in plastic surgery puts lives and well-being at risk. I have connected with other users who experienced similar harm. RealSelf must prioritize consumer safety over profit. I am posting this review to share my genuine experience and to warn others. I am a real customer and a verified patient. Update: I have rewritten this review because earlier versions were flagged and removed. Both on RealSelf and now on other review platforms, my honest experiences continue to disappear, while advertising content remains. I have kept this version as neutral and factual as possible, yet every statement here is true. If it is removed again, I will continue finding appropriate public channels to share my experience so others can make informed decisions about their health and safety.
Response from RealSelfOct 21, 2025
Thank you for sharing your feedback - we really appreciate it. We weren’t able to identify your account from the limited information provided by Trustpilot, which makes it hard to address your concerns. Please email us at [email protected] so we can help. Here is a link to our doctor listing criteria: https://www.realself.com/company/standards Verified status is earned, not paid for. Doctors must meet strict criteria, including holding a valid medical license (checked every 3 months) and being board certified. While surgical outcomes can never be guaranteed, Verified status reflects transparency and patient safety. In addition, all reviews, positive and negative, appear on a doctor’s profile. You may need to adjust the sorting options to see reviews that interest you, and our support team is happy to help if needed. We’d love the chance to address your other concerns - please reach out so we can assist.
Hamdani
I WROTE A FOR MY DOCTORS PRACTIVE. THEN I GET A NOTICE THANKING ME FOR A PURCHASE TO YOUR COMPANY. I DIDNT ORDER ANYTHING!
Response from RealSelfSep 9, 2025
Hello Hamdani, Thank you for reaching out to RealSelf. RealSelf is a free resource for consumers, and we don’t sell any products or services. After reviewing our email logs, it looks like you’ve received newsletters from us, but nothing beyond that. Is it possible the email you received might be from another company? If you could forward the email to [email protected], we’d be happy to take a closer look.
Amanda R.
I used to run a successful beauty business then a completely insane former customer put an entirely fictitious false review online on RealSelf. I sent so many emails begging them to remove it and they refused. I considered suing as I made £20000 a month and overnight I lost all my income but I live in the UK. The review was entitled ‘she scarred my face’ but with my name in the title. About 3 months later I closed my business down completely because of this false review they refused to take down. They are actually guilty of libel. It shouldn’t be allowed for a customer to trash a technician especially with zero evidence. I have never scarred anyone’s face! I think RealSelf is dishonest, amoral and should be banned.
Response from RealSelfAug 15, 2025
Thank you for sharing your feedback. We’re sorry to hear you had a poor experience with a patient. RealSelf is a platform where consumers share their personal perspectives on providers and treatments. Each review reflects the reviewer’s own experience, and reviewers own the content they post. To ensure fairness and avoid bias, we do not remove reviews simply because they are negative or because there is a disagreement with the patient. Reviews are only removed if they violate our Terms of Service. We were unable to locate a review titled "scarred my face" or an account matching the information you provided to Trustpilot. Please email our support team at [email protected] so we can better understand your concerns.