Dominique
Realself accepted then delted review
Explain why you deleted an important patient review after you had already accepted and published it. This review was backed by evidence and described what the patient says was a devastating outcome following surgery. An egyptian surgeon from cairo breast and body clinic operated while wearing a cast on his hand and told her he could perform the procedure with one hand. She reports suffering catastrophic complications afterward, including that her skin became detached from the underlying tissue, and says she privately sent RealSelf documentation and evidence supporting her account. Despite receiving this information, you removed the review after it had already been approved. Patients deserve to know why. If the review complied with your policies when it was accepted, what changed? Patient safety should always come before protecting reputations. Review platforms have a responsibility to handle serious, evidence-supported patient reports fairly and transparently. Removing such a review without a clear explanation raises legitimate questions about your moderation process. A surgeon doing a surgery with a broken hand is DANGEROUS and he botched many women doing unsafe procedures. From this point forward, we believe RealSelf should be held accountable for its censorship of legitimate patient reviews. By removing reviews that patients rely on to make informed decisions, you risk preventing others from seeing important information before choosing a surgeon. This egyptian doctor was already condemned by a court and the Egyptian Ministry of health closed hos clinic for investigation. !! He was also banned from whatclinic for fake reviews, misleading patient…DO NOT TRUST REALSEF
Response from RealSelfAug 10, 2026
Hi Dominique, Thanks for reaching out. Reviews are removed when they don't meet our content guidelines. Reviewers can also remove or update their reviews at any time, so there are a few reasons a review might not appear the way you remember it. If you can share the doctor's name and the reviewer's name, we'll be able to find the review. Please email us at [email protected] with those details and we'll take a closer look.



