CARLO AND P.
Bare minimum service only benefit is…
Bare minimum service only benefit is MLS posting but most agents are confused as to the process or they refuse to acknowledge it
Response from Realmart RealtyMay 3, 2019
Dear Carlo and Paula, this is Jack Yao, the president of Realmart.com. I am really sorry to see this review. I would love to know which customer service representative you have worked with. Our phone support is 7-day a week, 12 hour a day (9am to 9pm). The phone support staff usually handles questions very quickly. Our agents who enter the listing and update status are also trying their best to get request done within 1 business day. Despite the bad review, I am still very happy that your home is SOLD through us and we did help save thousand in commissions. Our program is not meant to be a FULL service listing agent. I apologize if any our support staff did not handle your request in a more professional manner. Feel free to contact me personally at [email protected] or 732-698-8068 for any suggestions to improve our service




