We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
realgenius.com
Website
realgenius.com
Category
Investments & Wealth
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was able to choose any lender I wanted but chose Real Genius because the professionalism of Dylan Arnold. He answered all my questions and was available anytime I called or texted. Dylan had good personality and his knowledge and most importantly, his transparency was unmatched. I appreciate Dylan and will use him with any future mortgage loans I obtain. Thanks Dylan for making this an enjoyable and expeditious experience.
AK
Annie K.
Personalized service
Personalized service. Dean was so easy to work with and always available to answer questions. He even checked in on me several times to give updates on the waiting process.
PH
Patrick H.
So easy I thought it was a scam. Closed in 13 days, INCLUDING holidays
I can’t say enough good things about my experience with Real Genius. I was in the middle of a refinance with another company that had dragged on far too long and was riddled with issues, delays, and poor communication. I was frustrated and honestly skeptical that switching lenders so close to the holidays would work.
Then I spoke with Matt. From the very first call, he was calm, confident, and reassuring—despite the fact that I was initiating the process just one week before Christmas. He walked me through everything clearly on the phone, laid out exactly what would be needed, and set expectations around timing that, frankly, sounded almost too good to be true.
And somehow, they exceeded them.
The Real Genius team was incredibly responsive and proactive, even through the holidays. They reached out promptly when they needed information, communicated clearly at every step, and worked seamlessly—even on Christmas Eve and New Year’s Eve. At a couple of points, the process was so smooth and efficient that I actually double-checked to make sure it wasn’t a scam.
We submitted the application on 12/17 and closed on 12/30. Unbelievable.
On top of that, the interest rate was significantly lower than any other quote I had received. The combination of speed, transparency, responsiveness, and value was unmatched.
I would work with Matt and Nate again without hesitation—1000 times over. If you’re looking for a mortgage team that actually does what they say they’ll do (and then some), Real Genius is it.
BO
Bomzy
Impressed!
I will definitely recommend to friends!
GR
Greg
Excellent service from start to finish
This application process was very fast, easy, and smooth thanks to my Loan officer Matt Gray. Communication was quick, easy, and smooth and the had the good to close ready a couple weeks before closing.
AE
Akaolisa E.
It was a very pleasant experience…
It was a very pleasant experience working with Matt Gray. He was both very personable and professional, and he helped us navigate the refinance process seamlessly. He got us a very competitive rate and we closed within 1 month.
AG
Anil G.
Excellent mortgage experience
Real Genius made my mortgage process seamless. Rod Davis stood out for the time and patience he gave at every step, clearly explaining options and answering all my questions. I truly felt supported and confident throughout the entire process.
PJ
Praveen J.
Excellent service will recommend for Home Loan needs
We sincerely thank Real Genius Team for demonstrating professionalism, patience & support throughout our home loan process. They took the time to explain every step clearly, answered all our questions promptly, and made what could have been a stressful experience feel smooth and manageable.
I would highly recommend Rod Davis to anyone looking for a mortgage officer who goes above and beyond for their clients. We felt confident knowing he was guiding us through the entire process with his industry knowledge & expertise.