Real GeniusReviews of realgenius.com

I would definitely recommend using consumer direct mortgage for all your needs. Phillip Houston is a great person to work with and will help and guide you at all the steps. They made the process smooth for me. I would definitely work with them in future. I would love to give them 10 stars. Overall a great and pleasant experience.

The process was smooth and efficient. Very quick response to any clarification. Great rates. Overall, definitely recommended.

Easy process with knowledgeable representatives. The process went very smoothly and quickly.

Process was smooth and easy and couldn't have gone any better.

A team of competent and respectful officers walked us through the multistep process in the most efficient way possible. They answered every questions promptly made certain we would have a smooth and uneventful refinance experience. Everything happened on schedule. There were no surprises whatsoever. And most importantly, the interest rate we received was absolutely the lowest available from any of their competitors.

We attempted to refinance through a different bank before finding consumer direct mortgage through Costco. The experience was horrible. We felt as if they we had no intention of approving our loan from the beginning. Our experience with Consumer Direct was the direct opposite. It was easy, efficient, straight-forward, and seamless. We did not have to give endless amounts of paperwork and documentation only to wait for weeks for a response. Everyone was readily available. The agents, loan processors, appraisal company, underwriters, and closing personnel were all very welcoming, helpful, and friendly and were always available to answer any questions or to update us on the progress of our application. We closed sooner than we anticipated and are happy that we choose this company.

Easy process, helpful people!

Easy process, knowledgeable hard-working people and great rates!