Cc
Where are my glasses?
I ordered my glasses a month ago and have yet to receive them. Have called several times and nothing has been resolved.

Shop a wide selection of women's and men's affordable reading glasses, bifocals, reading sunglasses, and computer glasses in a variety of powers (+1.00 up to +7.00). Shop over 500 styles under $20.
Readers.com™ (readers.com) has 212 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing212 approved reviews, newest moderated first
Cc
I ordered my glasses a month ago and have yet to receive them. Have called several times and nothing has been resolved.
Rhonda W.
I've been a customer of READERS. Com for a few years, more than 5 years .one if my first pair of glasses was the ashlee. They lasted over 4 years I got a lot of complaints about them. One day the lens just fell out. I was excited to still find them whein READERS so I ordered another pair. I was very disappointed when the new pair came. The quality of the glasses was definitely not the same. Very flimsy and cheap looking. The material was much thinner than the first pair I purchased. Very disappointed I am not a fan of READERS now especially if glasses are cheap and flemsey like the recent pair I purchased
Gigi D.
I have ordered from this company before. Those frames are fragile and tend to break for no reason at all - in 2-3 weeks time. They are made in China. More important, I ordered 3 more due to their low price and hoping the next one would be more sturdy. But the glasses never arrived. Two weeks later Amber told me they are sending replacements. Those never arrived either, with unworkable tracking number. This time Nicole tells me that USPS "neglected" to scan the shipping boxes, so, there is no way to know if they have been in fact shipped at all, or where they are. I am not falling for this game. If I don't receive my order in 10 more days (30 days waiting) I will reverse the charges on my credit card.
Dan W.
Not what they used to be. Granted you get what you pay for, but the quality of the glasses and accessories I received is far below what they used to be. Not a big fan of the big Made in China stickers either. On top of that no free return shipping like many other companies. My last time buying from them.
Carol Suzanna G.
This is a scam business. i ordered glasses 6 weeks ago, my credit card was charged and there is no delivery or tracking information. No one responds to emails or phone calls. I am soon taking legal action against this company.
Response from Readers.com™Dec 22, 2020
Hi Carol! Thank you for taking the time to share your recent experience with us. We're so sorry that you've had some trouble getting ahold of us. We are experiencing high volumes of calls, emails, and live chats resulting in significant hold times and longer than average response times for all inquiries. Providing excellent service is at the heart of our mission, and we were working as hard as we can to continue providing timely responses, please know, we are responding to all inquiries in the order they are received. Due to nationwide shipping delays, the delivery of orders is taking longer than normal to arrive. However, you should have received your shipping confirmation emails weeks ago, as any order placed Monday- Friday normally ships the following business day. We'd be happy to look into this further for you, if you could call or live chat us with your order number, we'd be happy to give you an update. You can reach us at [email protected] or by calling 1-800-210-3975.
St S.
I ordered glasses before Thankisgiving. I received a notifaction they were being mailed on November 24th. They did not leave the supposed USPS facility until December 6th and arrived at the Philadelphia distribution facility the same day. They were to arrive the next day, then on 12/10. No glasses on the 11th and no evidence of my account at their site. It seems that many people are asking if Readers.com is a scam site. I am now a member of that group. No response from them and no one answers a phone.
Response from Readers.com™Dec 14, 2020
Hi. Thank you for sharing your experience with us. Providing excellent service is at the heart of our mission, and we were working as hard as we can to continue providing timely responses, but we are experiencing high volumes of calls, emails, and live chats resulted in significant hold times and longer than average response times for all inquiries. Your order has shipped, but due to nationwide shipping delays, the delivery of some orders is taking longer to arrive than originally estimated. We appreciate your patience as shipping carriers work to deliver packages as safely and quickly as possible. You can reach us at [email protected] or by calling 1-800-210-3975.
Wilfredo L.
Glasses broke in less than 5 seconds not even kidding they are terrible!!
Response from Readers.com™Dec 14, 2020
Hi Wilfredo! We're so sorry to hear that your glasses broke so quickly. We take quality very seriously and are always looking for opportunities to improve our products. We would be happy to work with you to make this right, please feel free to contact our Customer Happiness Team at your convenience. You can reach us at [email protected] or by calling 1-800-210-3975. Thank you again for your business!
Harold Z.
I got the Otto 7005 2.5 readers and frames cracked after about 2 weeks. Disappointed for sure. Went back to the Foster Grants that have lasted over a year.
Response from Readers.com™Dec 14, 2020
Hi Harold! Thanks so much for your feedback. We're so sorry to hear that your Otto glasses broke so quickly. We continually strive to provide quality and affordable products. If you would like to contact our Customer Happiness Team we would be happy to work with you to make this right. You can reach us at [email protected] or by calling 1-800-210-3975. Thank you again for your business!