Ritchie BrosReviews of rbauction.com

Legal Issues and Unethical Business Practices at Ritchie Bros. Auctions: A Cautionary Tale When entering the world of business, transparency and reliability are paramount for any credible buyer and seller. Unfortunately, my experience with Ritchie Bros. auctioneers revealed a dark side of entrepreneurship that many ignore until it's too late. This British Columbia-registered company is beset by numerous legal disputes, raising serious concerns about its integrity and business ethics. At first glance, Ritchie Bros. auctioneers appear to be a legitimate business. Their honest practices entice customers with promises of high-quality products and exceptional service. However, the reality is far more sinister. The sheer number of lawsuits against them should serve as a warning sign for anyone considering doing business with the company.

En pocas palabras no compréis nada en Ritchie bros ocultan información de lo que venden no lo especifican en los anuncios tienes que llamar para recibir toda la información y son Para mi unos estafadores de mucho cuidado hay que estar loco para comprar algo en ese sitio informaros muy bien por lo que pujes ocultan información y manipulan los precio y con mucho cuidado no pujéis si no lo veis i tenéis toda la información clara que os engañarán mi esperienza a sido frustrante como an manipulado los precios y la información de unos jeep Wrangler jk que el que lo haya comprado va a llorar cuando vea que no están matriculados

Sold a highway truck in Aug 13, 2025 sale. Never got paid for the truck, RB collapsed sale 5 weeks later, claiming we didn't disclose a coolant leak. Buyer bought and paid for truck and drove 315km and brought the truck back to RB. RB refunded their money. So RB buyer and seller terms and conditions mean shit. Went to pick up truck and dash has been pulled apart.

Something stinks. Was bidding on a compressor listed with Iron Planet. I offered 48K they countered at 52K. I agreed to the price of 52K and they countered again at 55K. Richie rep asked for email with the 52K counteroffer which I provided. He stated that we were right and was going to contact seller. Next day I receive an email that they sold it to someone else for $52,100.00. Now the Rep won't return a call.

They're extremely dishonest. They're not what they used to be. They have many flaws. No one regulates them. That's why we now buy more safely at regional auctions. And it's not like we're going to defend ourselves with lawyers. That doesn't work.

UPDATE: They got their money 7\1. I requested the title and a Bill of Sale on 7\21. 7\23 I got the title, but no Bill of Sale. The state won't register it until they have it. I have contacted RBros everyday since. They created an incident with their title dept. Truck has been sitting in my yard since July 3. It is the 4th of August and I'm still waiting.

As bad as it gets. Dishonest rude lazy with poor communication. I’m ethnic and I was forced to deal with racial slurs and truly discriminatory behavior. This is an ugly company. Go elsewhere.

Ritchie brothers and their process for buying a large crane is absolutely horrific and they do not have their act together. This has almost been the worst 16 days of my life and their entire management team should be ashamed. These people keep pushing us in a circle going from easily buying the equipment online to needing a trillion different little things on every single document in the entire world that has anything to do with the field of work that you’re in. Ridiculous. I could type a million words in the review right now that wouldn’t even get close to how awful this process has been. I’ll never buy through them again. I’ll bring a suitcase full of cash money to the seller of anything I want before I go through Ritchie brothers or their sister companies ever again. If you find something you want to buy then contact the seller and avoid Ritchie brothers… Their management team should be immediately fired and someone else come in and fix this crappy process they got going on here… absurd. Why do I have to beg you to take my $270,000.00 and then jump through a million hoops to make you take my money! Just take the damn money and transport the machines!!!