SeaJim
Refused to honor return policy
Did not honor return policy. Tried to return two items within 30 day window. After much resistance told “ok” but RAVPower never followed up as they promised.
RAVPower is an American consumer electronics brand founded in 2011 and owned by Sunvalleytek, which is a branch of the Chinese owned Sunvalley Group.
RAVPower (ravpower.com) has 122 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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122 approved reviews, newest moderated first
SeaJim
Did not honor return policy. Tried to return two items within 30 day window. After much resistance told “ok” but RAVPower never followed up as they promised.
FJB
Bought the 26800mAh 5.5A 3-Port Power Bank Charger in the fall of 2019. To this day I have only had to charge it two times. Went to charge it Feb 2022 and it just stopped its ability to charge my phone or tablet. If you want to waste your money on this by all means do so. For something that had only been used two times, and the third time you go to use it, it no longer works is pretty inexcusable. And the customer service isn't very accommodating either. Read the reviews!!! Several people have had the same experience. After a year or two it dies. And the 18mth warranty they offer just leaves you tough out of luck.
Brandon R.
Purchased a battery power bank and it never arrived. Instead of taking responsibility for shipping electronics without requiring a signature they blamed fedex.
JD
BEWARE, RAVPOWER WON'T HONOR WARRANTY!! Purchased the AC adapter from Amazon on May 2021 and it stopped working by the end of the year. I reached out to Ravpower for assistance, after some initial troubleshooting I was told that I need to speak with Amazon to have the AC adapter refunded. Amazon refused as their standard policy is to replace/refund only within a 30 day window (not surprised here, they are just following protocols). I let Ravpower representative know about the situation and they have stopped responding... I am stuck with a broken AC adapter and Ravpower won't help even though I am within my warranty period.
Julie P.
Recently purchased two 15000mAh 18W Portable Charger USB C Power Bank for both of my kids and they are a nice slim design and work well for my kids. I have purchased several other products in the past and they hold their charge and charge my stuff very well.
maminenichols
I have to say the filehub is a really cool device which I loved it. I am using this device for playing my recording videos. Wow!!! It is REALLY worth to have it, oh my gosh!
Deb L.
I had a very positive experience purchasing my latest Ravpower power bank charger. It's the quality product I expected and arrived in 3 days following purchase. I've purchased several of the same power banks in the past for personal use and gifts and have not been disappointed. I use mine as a power source when hiking, biking and traveling. I am very happy with their dependability and durability.
Jay S.
Terrible Product. Just junk. NPFW50 replacement batteries are dead on arrival. or at best they last 1 month, maximum. I'm on my second set of "warrantied" replacements and they are exactly the same as the first batch, DEAD on arrival. Can't be charged over 60% straight out of the box, then within a few charges the fail to register any voltage at all rendering them landfill. Skip this product all together. Also, of consideration, they completely ignore negative reviews on their website... they do not post them. consider that when looking at their rating