RAVPowerReviews of ravpower.com

RAVPower offers poor product support, and their products are not made to last. While they work, these products are fine; but don't expect them to keep working. My 90W GaN charger died after less than two years of service, and RAVPower offered nothing in the way of repair, replacement, or refund. They simply couldn't care less about the longevity of their products.

Got a Turbo Series battery pack as a gift from my brother before he went on deployment on a US submarine. The battery pack worked fine for about a month then stopped functioning. Contacted customer service and they refused to help without the receipt. I sent in a picture of the serial number. They don't understand that it's almost impossible to get any communication from a person that's in a submarine.

I ordered two chargers, I received two cables instead. Their support is a joke. This place is borderline fraud.

Bought the RAVPOWER 100W 2 USB C Ports PD Wall Charging Adapter for very expensive $62 in March 2022. It broke in Nov 2022 and wouldn't charge even though i only used it when travelling couple of times as I mainly use Apple original chargers. An LED on the Ravpower unit would go on then off when I plugged it into any device and wouldn't charge the devices. I only got this because the Anker 747 was not out yet. I have many Apple chargers but needed this to save space as it has two plugs. The Apple chargers have never broken. I still have ones from Macbook 13" 2010 working. RAVPOWER Support is giving me the runaround with warranty replacement. Shinobu keeps saying he will send it but it's out of stock or not in the bin or not shipped yet .... whatever the excuse is I too, like Amazon, am booting RAVPOWER from my life. NEVER AGAIN!

Well unfortunately here's another bad customer service / product review. I bought a 60W 6-port USB charger in 01-2021, and used the info on a card that came with it to "Activate Your Privilege Service" to extend my warranty. The resulting webpage says that my warranty is good until 07-2023. Well, as of 11-29-2022 my unit will no longer power up. I contacted RAVPower's support department, even sending them copies of the documents I received from them. And, CSR "Lance" is telling me that it's no longer covered. I responded with objection, and he's now told me to contact Amazon for warranty claims - even though I filed the warranty extension directly with RAVPower (and they're nowhere to be found on Amazon anymore). They've obviously lost a customer.

I got the Pioner 80W power bank and it stoped working after about 20 charging cycles. The 110VAc port never worked properly, turning off after 10minutes when trying to use it. Now my unit is completely dead, after talking to RavPower costumer service to send it back to get it repaired, they said it cannot be repair and I should buy a new one. Their reviews in their website are fake, I submitted my review and of course its not there. Amazon removed them from their Seller for buying 5stars reviews

Super easy to order with fast shipping. This is the second one I have ordered. Excellent quality, excellent charging capabilities. This one is slim compared to the older model. Happy!!

Ok, where do I begin. I contacted RavPower back in April about a pack that does not work. They then offered me a replacement which they never sent. They later said they are not allowed to send me the replacement they promised me. I spoke with Gen the only manager who works in CS and she tells me to wait till they can find the original. Well I've contacted them once a month and they never have an update. Absolute fraud of a company see how they've been removed from Amazon as well.