RavenoxRopes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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893 approved reviews, newest moderated first
Tim F.
I ask for some technical advice and the lady that answered was extremely helpful.
Response from RavenoxSep 7, 2020
Hello Tim, Thank you for taking the time to share this awesome review with us and the community. It is great to hear that our customer service team was helpful. Customer satisfaction is very important to us, and we are glad that your experience was good. All the best, Customer Support
Janet K.
Great shopping experience Wide variety of choices; good description of items; easy to follow different categories; checkout process simple to do; I would highly recommend your business to those looking for quality and variety of choices.
Response from RavenoxSep 2, 2020
Hi Janet, Thank you so much for this awesome review. We truly appreciate the time you took to share it with us and the community. It is great to hear that you were satisfied with our product, as our number one goal is customer satisfaction. We are glad that we met our goal with you. We hope you stop by and visit us again soon. All the best, Customer Support
Tina
I telephoned directly with questions. They were wonderful to work with and incredibly helpful.
Response from RavenoxSep 1, 2020
Hello Tina, Thank you so much for taking the time out to share this 5-star review with us. It is great to hear that you received the type of service from our customer support team that we strive for every day. We truly appreciate the time you took to share your experience. We hope you visit us again soon. Best Regards, Customer Support
Joseph D.
Made a mistake on my order and Carole addressed it promptly. Nice doing business with a company making their products in the USA.
Response from RavenoxAug 27, 2020
Hello Joseph, Thank you so much for taking the time out to leave us this 5-star review. We are pleased to hear that Carole took care of your request promptly. Customer satisfaction is our number one goal for our valuable customer like you. We hope you visit us again soon. All the best, Customer Support Team
Aquanetter L.
It took 2 weeks to get my order.
Response from RavenoxAug 21, 2020
Hello Aquanetter, We appreciate you leaving a review. Please note that your order was placed on August 8th, and we shipped the order on August, 10th. The delay you experienced was due to USPS. Deliveries are often delayed now due to the pandemic. Unfortunately we have no control over the carrier's delivery timeline. We hope you understand and reconsider updating your review to reflect the product and service we provided you. Regards, Customer Support Team
Barbara D.
Quick as a flash service. Beautiful rope. Thanks
Response from RavenoxAug 21, 2020
Hi Barbara, Thank you so much for taking the time out to leave us this awesome 5-star review. We are pleased to hear that our service and product met your expectations. Customer satisfaction is our number one priority, and we are glad that we met our goal with you. We hope you visit us again soon. Again, thank you! Best Regards, Customer Support Team
Cristian D.
Great service and communication, highly recommended!
Response from RavenoxAug 21, 2020
Hello Christian, Thank you so much for taking the time out to share this 5-star review with us. We truly appreciate it and hope you visit us again. Best Regards, Customer Support Team
Rebecca B.
This is my first time purchase. So I did a chat to ensure that what I was ordering is what I wanted and to verify return policy. The response to my chat request was immediate and the person responding was very helpful!
Response from RavenoxAug 17, 2020
Hi Rebecca, Thank you so much for taking the time to share this 5-star review with us and the community. We are thrilled to hear that your chat experience was exactly what we strive to provide. We hope that you are just as happy with the product that you ordered. All the best, Customer Support Team